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Operations Manager - Virtual Events

  • Location: London
  • Salary: Up to £13.33 per hour
  • Job Type:Temporary

Posted over 2 years ago

  • Sector: Event Operations
  • Contact: Daniel Clarke
  • Contact Email: danielle.clarke@handle.co.uk
  • Duration: 3 months
  • Start Date: ASAP
  • Expiry Date: 10 December 2021
  • Job Ref: 546675

Handle Recruitment is seeking an immediately available events/marketing professional top join a leading B2B events business on a three month contract, to focus on the coordination of upcoming virtual events.

Your responsibilities will include:

  • Operate as the coordinator for virtual learning events, that range from 1 to 50 attendees
  • Manage an event schedule, and work with the partners and internal teams to ensure that sufficient time and resource is allocated to each event
  • Liaise with clients, consultants and speakers, virtual coordinators and Client Managers as required
  • Create, customise and configure virtual event registration links, invitations and reminders
  • Upload content and create custom virtual meeting layouts and event flows
  • Support the development of materials such as Best Practices, FAQs, and training slides to support virtual event execution
  • Support Client Managers and Clients in identifying and recommending appropriate platforms and features to use for different types of events, such as meetings, webinars, pre-recorded webinars, workshops, training, breakout rooms, whiteboard, Q&A, polls, etc.
  • Manage communications with trainers, presenters and virtual coordinators to ensure they have the correct information, equipment (mic, camera, Wi-Fi, background) and specific event info like links, formats, calendar reminders
  • Schedule and execute rehearsals in advance of live events to ensure all parties are adequately prepared
  • Assist as the virtual event host and/or moderator during rehearsals and/or live events, on an as needs basis
  • Offer assistance and guidance with any attendee connection issues, as well as basic technical support during an event
  • Generate and download reports: registrations, attendance, polling responses, and Q&A
  • Process, upload and retrieve webinar recordings
  • Research and stay on top of trends and new tools in the virtual event space

To be successful in this role you will have;

  • Experience in B2B event operations and/or marketing, exposure to virtual events an advantage
  • Some experience of using virtual platforms such as Microsoft Teams, Zoom, WebEx, AdobeConnect, GoToTraining etc. (Moodle or any LMS platform is a huge plus)
  • Proficiency in MS Office programmes
  • Availability to begin a temporary position immediately

Please apply now for a further conversation!

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then you have not been shortlisted for the position you have applied for.