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Senior Account Development Manager - Marketing

  • Location: London
  • Salary: Up to £50000 per annum + Commission
  • Job Type:Permanent

Posted almost 2 years ago

  • Sector: Event Operations
  • Type: hybrid
  • Contact: Porcia Wright
  • Contact Email: porcia.wright@handle.co.uk
  • Expiry Date: 22 May 2022
  • Job Ref: BBBH97651

Job Title: Senior Account Development Manager

Industry: Marketing

Salary: £50k plus comms

Contract Type: Permanent

Our client is a global authority on marketing effectiveness. For over 30 years they have been powering the marketing segment by providing rigorous and unbiased evidence, expertise and guidance to make marketers more effective and Handle Recruitment is looking for a Senior Account Development Manager to join them.

Role Overview

The Senior Account Development Manager will take responsibility for growing revenue from a defined group of clients. You will report into the Head of Account Development and work closely with the Customer Success team to turn valuable knowledge of the client into commercial conversations. The Senior role involves leading projects across the account development team as required, such as overseeing the smooth onboarding of new clients and growing our Advisory revenue from existing clients. The successful candidate should enjoy both direct client contact roles, and the training and development of other team members, as this role will formally manage an Account Development Executive.

Key Accountabilities

  • Meet/exceed own annual value and volume renewal rate targets
  • Accurate and continuous forecasting of renewal conversation outcomes throughout their lifetime as clients
  • Training and development of new team members and formal management of Account Executive - coaching and development to hit their targets
  • Assume responsibility for the team in absence of Head of Account Development
  • Work with the Global AD team on ad hoc projects when required i.e. smooth onboarding of new clients - identify problem areas and implement new processes to improve, with tangible outcomes to measure success
  • Create an annual business plan to identify risk & growth opportunities as well as forecast &plan for over achievement of targets. Review on a monthly basis
  • Work with the client value team to identify renewals at risk and propose, manage and execute a plan devised to reduce risk and increase likelihood of renewal
  • Maintain a strong relationship with key stakeholders so that you are clear on their challenges and can pinpoint exactly where the service adds value for their business.
  • Work to understand reasons behind non-renewal and implement win back strategy

The Senior Account Development Manager must:

  • Have strong commercial acumen

- Be aware and comfortable working to financial targets

- Upsell & cross sell to ensure you achieve & over achieve on targets

  • Be knowledgeable about:

- Our client's content & all systems

- All developments in their range of products and services

  • Be a strong team player

- Partner with the Client Value team(s) to collaborate on account plans for all key/growth accounts

- Maintain a solutions-oriented, pro-active work style to advance towards goals

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.