IT Support (Mac Specialist) - Creative Studio

Job Title: IT Support (Mac Specialist) - Creative Studio
Contract Type: Temporary
Location: Camden, London
Salary: £150 - £200 per day
Start Date: ASAP
Reference: BBBH70530
Contact Name: Tobie Costa
Contact Email:
Job Published: January 04, 2019 16:58

Job Description

2nd Line Support Engineer / Second Line Support / Mac Support Engineer

Role Overview:

A creative agency based in the borough of Camden is seeking a "2nd line support engineer" specialising in Apple operating systems (Mac OS)

This is a great opportunity for someone who likes being front-facing, helping, explaining and assisting non-technical people with IT issues.

You must have a broad knowledge of IT infrastructure systems and be able to troubleshoot and resolve issues in a timely manner.

Client Overview:

This client is a highly successful creative agency, currently in the process of opening offices in USA and Italy.

They are a leading digital assets agency for the world's best luxury brands.

Ideal Knowledge & Experience:

  • Working in a front-line support role, dealing with customers/clients face to face
  • Significant experience supporting MAC OS environment is essential
  • Basic network troubleshooting experience with switches and network print solutions
  • Experience with mobile devices and tables using an MDM solution
  • Good knowledge of Microsoft Office 365, Active Directory, Exchange Online
  • Knowledge of Apple Remote Desktop, iOS device configuration and terminal basics, Apple Profile Manager, Apple configurator, DEP/ Business manager

If you have the experience and knowledge outlined above, please apply for this role and call me, Tobie on: 0207 569 9982

2nd Line Support Engineer / Second Line Support / Mac Support Engineer

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then you have not been shortlisted for the position you have applied for.