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Admin/Customer - Tech Marketplace

Job Title: Admin/Customer - Tech Marketplace
Contract Type: Temporary
Location: London, England
Industry:
Salary: £10.00 - £11.000 per hour + holiday pay
Start Date: ASAP
Reference: BBBH87242
Contact Name: Brendon OSullivan
Contact Email: brendon@handle.co.uk
Job Published: February 26, 2021 15:12

Job Description

Innovative Tech Marketplace are looking for immediately available Admin/Customer Service assistant to support through a busy period. Contract will be remote working for approximately 3 months. Based in a fun and friendly team who pride themselves on delivery exceptional support to internal and external stakeholders.

This is what you will do:

  • Responding to dealership support cases covering all administration which may
  • include; new user set-up, usability queries, and other admin related activities
  • Meeting targeted SLA's (Service level agreements) for all case types via Salesforce and maintaining Salesforce data to ensure efficient workflow
  • Supporting stock management; securing fresh stock from dealerships, helping to set
  • up manual stocklists, bespoke and automated feeds, mapping cars and managing the
  • quality of stock data to ensure stock ratios are kept at the optimum level at all times
  • Set short term discounts and update any dealership pricing updates
  • Working with internal teams to solve vehicle data and pricing issues and keep the configurator up to date and accurate at all times
  • Managing the administration of the onboarding process to ensure effective and
  • efficient onboarding in a timely manner

This is what you will have:

  • Good at building relationships and comfortable on the phone
  • Highly organised
  • A keen eye for detail

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then you have not been shortlisted for the position you have applied for.