Client Manager - Theatre Ticketing

Job Title: Client Manager - Theatre Ticketing
Contract Type: Permanent
Location: London, England
Salary: Negotiable
Start Date: ASAP
Reference: BBBH61898
Contact Name: Charlotte Rual- Lovell
Contact Email:
Job Published: October 06, 2017 14:58

Job Description

Handle are working with an international ticket service company to source a Client Manager. The role will be responsible for managing the strategy and delivery of a strong sales pipeline for their theatre and arts clients utilising individuals, groups and affiliate sales channels.

Reporting to the Head of Client Services (Theatre), your key responsibilities would be to:

  • Own and manage specific agency relationships across the West End and UK theatre sector
  • Work internally to assist the team in generating and managing proactive sales activity via the group and its affiliate partners around the shows of our clients
  • Provide regular reports and associated forecasts on revenue and sales performance to key stakeholders, including sales and campaign reporting for internal and external activity
  • Lead on creative sales and marketing solutions with producers designed to increase sales and maximise their yield
  • Work with the digital and affiliate sales team running content marketing campaigns on behalf of client shows
  • Expand and grow core theatre business crossing over and supporting colleagues in the rock, pop, comedy, sport and exhibitions world as appropriate
  • Liaise with marketing agencies and producers on commercial aspects
  • Produce proactive marketing plans and activity schedules for shows, report back on results and agree clear next steps with clients
  • Attendance of show previews, launches, events and client meetings as appropriate
  • Development of promotional and product sales ideas and the pitching of these to clients
  • Management of client content on the website, affiliate sales sites and in all external communications

The ideal candidate will be or have:

  • Excellent relationship management skills ideally gained either agency and client side
  • Strong commercial and sales acumen
  • Copywriting and marketing collateral creation
  • Digital sales and social media knowledge

Immediate interview for successful candidates, please apply with a CV and covering letter in the first instance to

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.