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Client Services Executive - B2B Media

Job Title: Client Services Executive - B2B Media
Contract Type: Permanent
Location: West End, London
Industry:
Salary: £25000.00 - £26000 per annum
Reference: BBBH65437
Contact Name: Danielle Clarke
Contact Email: danielle.clarke@handle.co.uk
Job Published: March 12, 2018 10:09

Job Description

Handle Recruitment is recruiting a Client Service Executive to join a B2B Media company in the West End of London, to support the sales team through the account management process for a number of creative portfolios.

As the Client Services Executive your responsibilities will include:

  • Supporting the account management team with subscription administration, bulk add/removal of users and amending subscriptions.
  • Collating subscription survey responses for clients and converting results into reports for the account management team.
  • Uploading administrative documents, recording all activity and creating new tasks with Salesforce.
  • Managing all general subscription events across the portfolio.
  • Using the database to create lists of users registered for free accounts on the website, creating lead lists for new business and highlighting users registered from companies with existing subscriptions.
  • Ensuring that all new business subscriptions and renewals are invoiced and activated alongside renewals across the portfolio.

To be successful in this role you will be:

  • Highly organised
  • Able to build and maintain strong relationships
  • Proactive with a strong work ethic, aspiring to a high level of performance
  • Competent in Microsoft packages
  • Actively interested and enthusiastic about a career in media/events

If you have client facing experience and wish to pursue a career in events/media please get in touch or apply!

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.