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Application Team Leader - Leading IT Provider (12 month FTC)

Job Title: Application Team Leader - Leading IT Provider (12 month FTC)
Contract Type: Contract
Location: London, England
Industry:
Salary: £45000 - £55000 per annum + Bonus & Benefits
Reference: BBBH72559
Contact Name: Robert Lindsay
Contact Email: robert.lindsay@handle.co.uk
Job Published: December 07, 2018 13:56

Job Description

CRM Application Team Leader / Corporate Systems Team Leader / Application Support Leader

  • 12 month FTC - Maternity Cover
  • Central London

We currently have a role available for a leading Technology Service Provider with their head offices near Tower Hill.

This is a great opportunity for a Applications Team leader to work within a dynamic Technology company.

Responsible for support and development of a range of business-critical applications, along with ensuring performance and delivering continuous improvements.

Requirements:

  • Management experience, leading a team
  • Project Management Skills and experience (Prince2)
  • Understanding of ITIL Framework & ITSM
  • Tech Stack:
    • ServiceNow (experience is essential)
    • Microsoft CRM Dynamics
    • Data Warehouse Technologies
    • Aurora Affinity Billing Platform
    • Tableau Business Analytics (or equiv. BI tool)
    • MS SQL DBMS

Role Duties:

  • Manage a team of 6+ (Support and Development) staff.
  • Escalations, SME Knowledge, Ticket Management, Reviews
  • Contractor Management, Software Policy, Risks, Security, 6DG Accreditations (ISO audits)
  • Upgrades, Minor Fixes, Enhancements, Go/No-Go Process, Finance/Sales/Provisioning
  • Enforcing IT/Business Policies to support the implementation of IT/Business strategies
  • Develop, mentor and lead by example

If you feel you skill set matches the above requirements, please send your CV through or contact Tobie on 0207 569 9982

CRM Application Team Leader / Corporate Systems Team Leader / Application Support Leader

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.