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Customer Support Adviser - Tech

Job Title: Customer Support Adviser - Tech
Contract Type: Temporary
Location: West London, London
Industry:
Salary: Up to £10.00 per hour
Start Date: ASAP
Reference: BBBH70260
Contact Name: Sara Hamblin
Contact Email: sara.hamblin@handle.co.uk
Job Published: December 11, 2019 14:34

Job Description

Handle Recruitment have partnered with a leading data platform based in west London and we are looking for multiple customer service advisers to support on an exciting new product launch!

We are looking for articulate, upbeat, and confident candidates to join this amazing team and to be part of their exciting new venture.


Key Responsibilities:

  • The main point of contact for any incoming product inquiries from customers
  • Responding to all inbound calls, emails, live chat messages
  • Follow up with customers and cross-sell any new reports/data which may have since been released

Key Skills:

  • Excellent written and spoken communication
  • Highly organized and proactive
  • An interest new and evolving technology
  • Flexible approach
  • Confident/comfortable liaising with customers

Key Requirements:

  • Start ASAP and run through until 20th December, break for Christmas and return 7th Jan - mid/late Feb 2020
  • Must be available 3-4 days per week (mon-frid)
  • Hours: 8am-3pm
  • Telephone screenings this week

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then you have not been shortlisted for the position you have applied for.