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Customer Service/ Account Exec - Creative Media

Job Title: Customer Service/ Account Exec - Creative Media
Contract Type: Temporary
Location: London, England
Industry:
Salary: £12.00 - £13 per hour + plus holiday
Start Date: ASAP
Reference: BBBH78010
Contact Name: Alice Piner
Contact Email: alice.piner@handle.co.uk
Job Published: July 31, 2019 11:07

Job Description

Handle Recruitment have partnered with a Global Creative Media Brand who are looking for additional support.

You will be part of this fast-paced, dynamic and driven customer care team - you'll enjoy liaising with customers, resolving queries and questions and be confident dealing with a variety of incoming requests from orders to sizing information, stock, and shipping issues.

Above all candidates must be confident and hold excellent written and verbal communication.

Key responsibilities and skills:

  • Customer service experience - shop floor or head office required
  • Confident and clear communication
  • Fluent written and verbal English
  • Highly organised and able to multitask across emails, calls and live chat
  • Excellent IT skills
  • Professional manner and able to identify where queries may need to be escalated
  • Ability to pick up product information quickly

This is initially a 3 month booking, however there is scope to potentially become a permanent member of the team!

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then you have not been shortlisted for the position you have applied for.