Customer Support, Reception & Sales Assistant

Job Title: Customer Support, Reception & Sales Assistant
Contract Type: Permanent
Location: London, London
Salary: £20000.00 - £21000.00 per annum
Start Date: ASAP
Reference: BBBH44872
Contact Name: Scott Bayley
Contact Email:
Job Published: July 20, 2016 14:26

Job Description

Handle Recruitment are looking for Top Front of House/Customer Service staff to work at a luxury student accommodation site in Central London.

Reporting into the General Manager you will form part of a dedicated customer support team providing excellent customer service and sales care within a fun and exciting environment. Team members will also get to benefit from all on site facilities, such as gym, pool and canteen.

The main elements of the role include:

  • Welcoming all visitors.
  • Responding and dealing with all sales enquiries.
  • Performing viewings of the building to prospective customers.
  • Chasing debtors for rent money.
  • Process front office payments and invoices.
  • Keeping customer info filled and up to date.
  • Monitoring building problems and reporting them.
  • Building walk rounds and checks.
  • Check in/check out guests.
  • Undertake flat inspections.

Desired Skills

  • Proven customer service skills.
  • Experience using Microsoft Office.
  • The ability to communicate clearly and effectively.
  • The capacity to keep calm under pressure.
  • Ability to work in different locations in Central London if necessary.
  • Flexible working hours, including Bank Holidays and weekends.

This is a great opportunity to form part of a dedicated front of house team at a brand new development in the centre of London with a real opportunity for progression and development within the company. You MUST be able to work on a shift basis which will occasionally include weekends and bank holidays.

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.