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Customer Support Executive

Job Title: Customer Support Executive
Contract Type: Permanent
Location: London, England
Industry:
Salary: £21000.00 - £23000.00 per annum + Progression and great offices!
Start Date: ASAP
Reference: BBBH67552
Contact Name: Jordan Smith
Contact Email: jordan.smith@handle.co.uk
Job Published: April 25, 2018 10:42

Job Description

Are you seeking the opportunity to build a long lasting career? This is an exciting opportunity to join a leading provider within the property sector.

As a Customer Support Executive you will provide a first class service experience through a busy and growing website. Contacting clients through email, phone and social platforms, you will be a key team player in the business.

Key Responsibilities include:

  • Responding to customers to provide feedback and improve customer experiences
  • Reviewing and correcting data insuring all details are correct and up to date
  • Responding to customer emails, prioritising accordingly and ensuring high level of service is provided
  • Dealing with incoming phone calls, answering queries and questions finding the best outcome
  • Logging customer issues through the system taking detailed information



Key Skills and Experience:

  • Previous experience within an office setting (adventitious)
  • Exceptional communication skills both written and spoken
  • Highly customer service focused with a passion for delivering a first class experience
  • Brilliant problem solving skills with great attention to detail
  • Adaptable and fast learner
  • Excellent MS Office package skills



In return my client offers an excellent working environment, career progression and the opportunity to be part of a growing business! Please apply now to be considered for this exciting career opportunity.

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.