Desktop Support Engineer

Job Title: Desktop Support Engineer
Contract Type: Contract
Location: London, England
Salary: £150 - £200 per day
Start Date: 16/08/2019
Reference: BBBH78372
Contact Name: Chris Bouroutzis
Contact Email:
Job Published: August 23, 2019 13:11

Job Description

Desktop Support Engineer - Technology/Entertainment

We are looking for an experienced Desktop Support Engineer to support with the administration of our client's global infrastructure.

This is a great opportunity to work for a very exciting tech company within the entertainment sector.


  • Windows 10 / OS X
  • Google Apps / Office 365 / Slack
  • VoIP phones
  • Virtualisation: Citrix Xen / Hyper-V / Azure
  • Hardware: Dell Server, Switches, EqualLogic SAN
  • Windows Server / Linux Server
  • Corporate services: AD, file, print, backup, databases, RDS, MDT, WSUS
  • WiFi and Remote access VPN connectivity
  • JIRA / Trello

The Role

  • Provide technical assistance and support to the business with hardware, software and other IT related problems.
  • Manage new user setup and IT onboarding.
  • Manage IT asset lifecycle, including image preparation, deployment and software installation.
  • Monitor and install security software / firmware updates across various systems.
  • Help administer Active Directory, Office 365, Google Apps and other business productivity tools.
  • Manage software licensing across office locations.
  • Create and maintain documentation and user guides.
  • Provide occasional assistance with other IT projects within the Corporate IT team.
  • Opportunity to develop skills in security, identity and access management


  • Entertainment industry experience.

If you feel your skill set matches the above requirements, please send your CV through or contact Chris on

Helpdesk Engineer - Technology/Entertainment - 1st Line Support Engineer / 2nd Line Support Engineer / 3rd Line Support Engineer

Handle Recruitment is acting as an Employment Business in relation to this vacancy.