Digital Fulfilment Operator

Job Title: Digital Fulfilment Operator
Contract Type: Permanent
Location: London, England
Salary: Competitive
Start Date: ASAP
Reference: BBBH66353
Contact Name: Will Fraser
Contact Email:
Job Published: March 14, 2018 12:06

Job Description

We are looking for someone with a strong background in media operations, including video and metadata quality control, to join one of the world's leading entertainment brands and work as a Digital Fulfilment Operator in their London office.

Working as part of a talented team within a highly successful business, you will be involved at every stage of the digital supply chain, as well as helping to manage relationships with other teams both internally and externally. This is a great opportunity for someone with a passion for film and TV to develop their operational skills, while gaining valuable experience working for a brand at the forefront of the industry. You will be working as part of an international team, and as such fluency in at least one language in addition to English is required.

The core focus of this role will be to coordinate the ingestion of a wide array of multimedia assets, oversee the conversion and localisation process, and to ensure delivery to multiple end points. This will mean creating and verifying XML documents for multiple vendors, packaging metadata and physical elements, and analysing and maintaining the accuracy of metadata. You will need to ensure the process runs smoothly, which will mean identifying and escalating any problems in a timely fashion, and constantly looking for ways to improve processes.

To be considered for this position you must have proven experience in a core operations role within a broadcast, VOD or MCR environment, and will have solid experience operating modern ingest tools and automated quality monitoring tools in a broadcast or post production environment. In addition we are looking for the following;

  • A strong understanding of digital media quality standards, along with proven data entry and proof reading skills.
  • A good knowledge of technical video, audio and subtitle specifications (video bitrates, codecs and file formats), and a working knowledge of video transcode editing and troubleshooting.
  • Knowledge of XML creation, editing and troubleshooting.
  • Secondary language fluency in Mandarin, Cantonese, Russian, Korean, Italian or Spanish.

In addition we are looking for people with first class communication skills, who can influence decisions and build relationships at all levels in an organisation, as well as working effectively with third parties. You will also need a demonstrable passion for the media industry, and a positive and proactive approach to work.

This is an excellent opportunity to progress your career with a world famous brand. If this sounds of interest, please contact Will Fraser at Handle Recruitment for more information.


Digital Fulfilment Operator Broadcast VOD MCR Ingest Content Operations Metadata XML FTP Video Audio Digital Media Content Operations XML Digital Fulfilment Operator

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.