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Front of House Receptionist - Music & Entertainment

Job Title: Front of House Receptionist - Music & Entertainment
Contract Type: Contract
Location: London, England
Industry:
Start Date: ASAP
Reference: 525658
Contact Name: Joe Bovis
Contact Email: joe.bovis@handle.co.uk
Job Published: May 25, 2018 17:07

Job Description

This is an incredible opportunity to join one of the Global leaders in Music and Entertainment! They are seeking fantastic, upbeat, polished and enthusiastic individuals to oversee their busy Front of House Reception area.

You will be part of a brand new team and their mission is to deliver a dynamic and innovative service that goes above and beyond to meet visitor/client's needs. You will be required to deliver exceptional service to staff and visitors alike, thinking in a proactive and creative way to drive value and service within a fun and creative environment.

A strong background in customer/client service is key and you should want to work within a Front of House support role long-term. Part of the role will require you to welcome and assist VIPs and Artists who are attending the office, experience in liaising with VIPs is desirable.

Responsibilities will included (but are not limited to):

  • Delivering a friendly and welcoming service for all staff and visitors
  • Assisting VIP guests
  • Overseeing the reception area- ensuring it is immaculate and well presented at all times of the day
  • Taking ownership of group arrivals for events or meetings, ensuring a smooth and welcoming experience
  • Liaising with contractors; cleaners, security and/or catering teams when required
  • Logging visitors and distributing passes
  • Managing a buy switchboard; transferring and screening calls
  • Supporting events and assisting senior members of staff
  • Assisting with building tours
  • Providing adhoc administrative support

Required attributes:

  • Exceptional written and verbal communication skills
  • Strong customer/client service skills
  • Ability to build rapport with a variety of individuals at all levels
  • Strong organisational skills, with a proven ability of using initiative
  • Great interpersonal skills
  • Desire to work within a Front of House/Receptionist role long term
  • An active interest in the music and entertainment industry

The process is moving very quickly- if you meet the requirements listed above, please do not hesitate and apply today.

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then you have not been shortlisted for the position you have applied for.