Head of Ticketing Services - Theatre Company

Job Title: Head of Ticketing Services - Theatre Company
Contract Type: Permanent
Location: London, England
Salary: Negotiable
Reference: BBBH71842
Contact Name: Ellie Booker
Contact Email:
Job Published: October 22, 2018 16:11

Job Description

Head of Ticketing Services - Theatre Company


Salary Competitive

Superb opportunity for a Head of Ticketing Services to join a leading Theatre Company.

Reporting into the Director of Ticketing Operations and Strategy, you will be responsible for leading the Ticketing Services team; ensuring smooth running of the operational processes.

Key responsibilities of the Head of Ticketing Services are:

  • Team Management - managing the Ticketing Services team, manage work flow and project ownership and give ongoing feedback to your team
  • Implementation of Policy and Strategy - work with the Director of Ticketing Operations and Strategy to create and deliver policies that are profitable and beneficial along with ensuring financial targets are met, working alongside internal teams.
  • Client and Partner Liaison - maintaining positive working relationships with partners and liaising with promoter and producer clients on needs and requirements.
  • Work with internal teams to enhance and develop processes and strategies, including the Ticketing Systems, Finance, Box Office and Marketing teams

The ideal candidate will have:

  • In- depth knowledge and experience of using ticketing systems
  • Strong understanding of ticket financing in this sector
  • Excellent attention to detail, accuracy and numerical skills
  • Knowledge of SRO ticketing system
  • Demonstrable team management experience

If you would like to apply or need more information, please email me:

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.