Job Summary
The EMEIA Sales Operations team is looking for an In-store Technology Deployment Specialist to support the roll-out of technology initiatives. This individual will function as the deployment lead and trainer for partner on- boarding to the clients in-store digital programs. The candidate should have a passion for Consumer Technology and must be comfortable working alone as well as in a fast-paced dynamic team environment. Strong confident communication and organisation skills are a must for this position.
Key Experience
- Substantial experience delivering training for technology programs (ideally experience training over VC)
- Experience delivering sales presentations to company executives
- Experience deploying technology programs
- Demonstrable ability to execute a plan and deliver against objectives
- Experience as a project manager in a global company is preferred
- Good industry knowledge and an understanding of retail operations experience a strong plus
- Ideally fluent in Spanish, German or Italian (other EMEIA languages a bonus)
Key Competencies & Skills
- Ability and passion for presentations in front of various audiences including c-suite executives
- Excellent communication skills both orally and written, ability to sustain group interest in long sessions
- Expert user of MacOS and iOS, Apple Apps, and Apple hardware products
- Strong organisational and administrative skills
- Solution orientated thinking and ability to problem solve
- Proficient in Excel/Numbers and Keynote applications
- Ability to achieve results in an ambiguous environment
Description
This job description gives guidance to the main tasks and responsibilities of the role. It is not comprehensive and is subject to change
Presenting & Training:
- Deliver sales presentations to senior executives, collaborating cross-functionally with other departments
- Drive the set up and delivery of training sessions with partners using virtual conference technology (Webex)
- Document activities and store on the internal repository all the processes/training material created to ensure effective communications are available to the business where required
Communication :
- Collaborative, flexible, open working style and an ability to establish trust and credibility quickly
- An ability to build and maintain good working relationships with both internal and external stakeholders
- Capable of taking direction from a project manager and providing regular timely updates
- Work alongside multiple cross-functional teams at local and international levels
- Ability to work in virtual teams, working cross-departments and time-zones
- Confident working independently as well as a team player
Project management / record keeping:
- Highly organised and logical approach to tasks
- Excellent attention to detail, ability to multi-task, prioritise, and manage time effectively
- Ensuring the successful deployment of digital programs across EMEIA, adhering to quarterly targets. Working closely with multiple third party partners and regularly reporting to internal stakeholders on progress
- Autonomously manage and support deployments of digital products working across multi partners and timezones
Improvements & troubleshooting management:
- Escalate and track issues as needed
- Act as primary point of contact for any partner issues during deployment
- Provide feedback and document issues and improvements to support the development of future versions of digital programs
Handle Recruitment is acting as an Employment Business in relation to this vacancy.
