We are looking for an experienced Infrastructure Engineer / Third Line Support Engineer with experience working with cloud technologies to join an innovative London based music business, and play a key role in the support and development of their global IT infrastructure.
Working as part of a talented IT team, you will need to ensure the network and server infrastructure can facilitate the long term growth of the company, while providing an escalation point for technical issues. This is a fantastic opportunity to join a company at the forefront of the music industry, and become an integral part of the team responsible for providing a smooth and efficient IT service across the business.
This role will have two main aspects; providing reactive third line support to issues escalated from the IT support team, and delivering proactive, project based work to ensure that the IT infrastructure meets the needs of the business. You will be responsible for the maintenance of the server and network infrastructure, and will be the go to person for all infrastructure issues, queries and improvement projects.
You will work closely with the IT Manager to suggest ideas, contribute to decisions and help present business cases, and will also be a mentor to the other members of the support team. We are looking for people who have experience supporting companies going through growth phases, across multiple sites, and have an understanding of the challenges this poses for the IT infrastructure. You will also need solid exposure to cloud based technologies (AWS, Azure, Veeam), as you will be expected to propose solutions involving these products.
To be considered for this role you must have a proven track record of commercial experience in an Infrastructure Engineer / Third Line Support role or similar, ideally in a media or entertainment environment, but certainly in a company with multiple locations. We are looking for a high level of expertise with the following technologies;
- Windows Servers 2008 and 2012
- Microsoft technologies including Active Directory, Exchange, DNS, DHCP and Hyper-V
- Experience working with AWS (ideally AWS S3 and Glacier)
- Storage and backup technologies (ideally Veeam)
In addition, we are looking for people with experience working in a multi-site organisation, with excellent communication and organisational skills. We are looking for people who are proactive, enthusiastic and keen to learn. Experience of managing projects and/or relevant industry qualifications would be highly beneficial.
This is an excellent opportunity to join a company at the top of their game, and play a vital role in ensuring the delivery of a first class IT service across the business. If this sounds like something you would be interested in, please contact Will Fraser at Handle Recruitment for more information.
IT Infrastructure Engineer Third Line Support Network Server Windows 2008 2012 AWS Amazon AzureActive Directory AD DNS DHCP Hyper-V Exchange Office 365 PowerShell Support Project IT Infrastructure Engineer
PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.