Handle is working with a Global Media Corporation to recruit an experienced and self-starting IT Support Specialist to cover their fast growing London offices.
The role is wide-ranging and will require a mature individual who can work with minimal supervision in a pro-active manner.
You will be responsible for supporting all local employees, managing suppliers, delivering group policy and working with international teams to deliver a best of breed It service.
This will be a challenging but rewarding role in one of the worlds largest media rights-owning companies.
Strong preference for prior experience working in the media or broadcast sector.
Skills and experience
Excellent knowledge of technical management, information analysis and of computer
hardware/software systems, including:
o Active Directory Windows 2012-2016 Environment
o Cisco Switches and Network topology some experience desired
o Desktop support experience with Dell Laptops, ASUS laptops, HP PC's and
o Cisco IP phones 8841 Cisco DX3650 IP phones
o Smart mobile devices - iPhone-Android
WIN server File and Print locally
o Windows 10 Enterprise and Apple IOS environment
o Cisco ACS system for Wi-Fi
o Amino and Sky knowledge of services and devices
o Some Polycom Audio Visual and conference services
o Click and other Audio Visual Services
o MFD or Samsung Multi-Functional devices
Knowledge on the following is an advantage.
o MS System Center Suite.
o Cisco firewalls and Switches
Build strong business partner relationships with key stakeholders and gain their trust
Manage multiple stakeholder requirements & priorities, and ensure that deadlines are met
Quickly assess technology issues and be able to make clear recommendations to solve them
Work on one's own initiative, be self-motivating, and self-sufficient
Eager and able to learn quickly new skills based on the evolution of the company technology stack
French and/ or Arabic would be an advantage
Handle actively welcomes applicants from under-represented backgrounds
PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.