Italian Speaking IT Service Desk Analyst - Luxury Fashion Brand

Job Title: Italian Speaking IT Service Desk Analyst - Luxury Fashion Brand
Contract Type: Contract
Location: London, England
Salary: Up to £150 per day
Start Date: ASAP
Reference: SDAKT
Contact Name: Kat Thorpe
Contact Email:
Job Published: March 16, 2018 17:23

Job Description

Italian Speaking IT Service Desk Analyst - Luxury Fashion Brand

£150 day/rate | 6 months

Handle are currently working with a Luxury Retail/eCommerce Brand in Central London. Due to a number of new projects & recent growth they are in need of an extra IT Service Desk Analyst to join their Service Desk team, which is now up to 20 Analysts. As you will be supporting a large number of users in Italy it is highly desirable that this person can speak Italian.

This will be a first line support role for a global business, which is going through some exciting developments and growth. You will be working in fast-paced ITIL (Information Technology Infrastructure Library) environment, so experience in this IT Support environment would be necessary.

Key Responsibilities of Italian Speaking IT Service Desk:

-Supporting 3,000+ Users in an ITIL Environment

-1st Line Support across both Windows & Mac

-Resolve incident and service requests tickets using the service management tool

Key Skill Set for Service Desk Analyst (ITIL):

-Fluent Italian Speaker would be of preference

-2 years' experience within an ITIL-aligned IT Support environment

-Windows & Mac experience

- Active Directory Support Skills

-Have worked in a performance managed environment

-Available ASAP

If you are interested in finding out more about this contract do get in touch ASAP as this is an immediate requirement and my client is looking to interview this week / early next week.

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.