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Service Desk Analyst - Global Luxury Fashion Brand.

Job Title: Service Desk Analyst - Global Luxury Fashion Brand.
Contract Type: Temporary
Location: London, England
Industry:
Salary: £150 per day
Start Date: ASAP
Reference: SDAKT
Contact Name: Kat Thorpe
Contact Email: kathryn.thorpe@handle.co.uk
Job Published: October 30, 2017 16:36

Job Description

Service Desk Analyst | Contract, London.

£150 day/rate | 6 months

Handle are currently working with a Luxury Retail/eCommerce Brand in Central London. Due to a number of new projects & recent growth they are in need of one more Service Desk Analyst within their team.

This will be a first line support role for a global business, which is going through some exciting developments and growth. You will be working in fast-paced ITIL (Information Technology Infrastructure Library) environment, so experience in this IT Support environment would be necessary.

Key Responsibilities of Service Desk Analyst (ITIL):

-Supporting 3,000+ Users in an ITIL Environment

-1st Line Support across both Windows & Mac

-Resolve incident and service requests tickets using the service management tool

Key Skill Set for Service Desk Analyst (ITIL):

-2 years' experience within an ITIL-aligned IT Support environment

-Windows & Mac experience

- Active Directory Support Skills

-Have worked in a performance managed environment

-Available ASAP

If you are interested in finding out more about this contract do get in touch ASAP as interviews will take place next week for an ASAP start-date.

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.