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Part-Time Customer Service - German Speaking - Retail Head Office

Job Title: Part-Time Customer Service - German Speaking - Retail Head Office
Contract Type: Temporary
Location: London, England
Industry:
Salary: Up to £9.50 per hour
Start Date: 8th November
Reference: BH-674368
Contact Name: Sara Hamblin
Contact Email: sara.hamblin@handle.co.uk
Job Published: October 29, 2018 14:27

Job Description

We are looking for 3 part-time, enthusiastic and hard-working Customer Service Advisers to join a close-knit team within a global retail head office based in Central London.

This role is perfect for candidates looking to move their expertise into a head office environment, are currently studying, or are perhaps now looking for part-time work. 

Candidates MUST be fluent in verbal and written German. 

Responsibilities:

  • Ensuring all inbound communication and interaction is dealt with professionally
  • Ensuring follow up communication if required
  • Ensuring any requests are dealt with in a professional and timely manner
  • Identify sales order or delivery problems to ensure solutions are met

Skills:

  • Customer Service experience - ideally retail head office or shop floor
  • Confident, outgoing personality
  • Able to work collaboratively within a team environment
  • Able to pick up new processes quickly

 

Please note this is an initial 12-week role with the outlook to then transfer to a permanent position. Our client will use the 12 weeks as your probationary period.

Assessment Day - end of this week

Training Week: 8th November - 16th November

Please note we are only able to consider candidates who are available immediately.

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then you have not been shortlisted for the position you have applied for.