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Contract Project Manager Tech Startup

Job Title: Contract Project Manager Tech Startup
Contract Type: Contract
Location: London, England
Industry:
Salary: £250 - £400 per day
Start Date: ASAP
Reference: OM-PMserv2017
Contact Name: Dagmara Kukla
Contact Email: dagmara.kukla@handle.co.uk
Job Published: August 14, 2017 15:40

Job Description

Handle are working with an innovative and vibrant start-up to help them find an outstanding Contract Customer Success Project Manager.

Central London, up to £400/day, start ASAP

The company is an established B2B start-up. Their main product is an amazing software as a service platform enabling clients from retail to plan and monitor cross-channel digital insights. They have partnered with big names in retail and are now successfully implementing and customising the product - to coordinate this process they need an experienced Project Manager to join their easy-going, a bit geeky team.

As the project manager, you will be a key part of newly formed customer success team and will manage all communications and the process of implementation and support of the product.

Your responsibilities as the Project Manager:

  • You will need to learn and understand technology which the platform uses and collaborate with the tech team in order to provide the best support to clients.
  • Organise and carry out onboarding of new clients.
  • Look after external communication and outstanding customer service.
  • Work with data analysis tools and reporting.

Your background in Project Management:

  • More than 2 years of experience in Project Management for a B2B product.
  • Open-minded and collaborative approach.
  • Excellent communication skills (preferred client-side comms experience)
  • Self-starter and very organised. Ability to set up your own area of work is crucial.
  • Data driven and analytical - proven experience in using different ways to measure your success.
  • Comfortable in a fast-paced environment and interest in start-up culture.

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.