Registration Administrator - Festival of Creativity

Job Title: Registration Administrator - Festival of Creativity
Contract Type: Temporary
Location: London, England
Salary: Up to £10.50 per hour + Holiday Pay + Completion Bonus
Start Date: January 2019
Reference: 5431
Contact Name: Andrea Pell
Contact Email:
Job Published: April 01, 2019 16:00

Job Description

The role will be working within the Registration team, ensuring all delegate queries are answered swiftly, informatively and politely, and all delegate registrations are processed accurately and efficiently.

Key Responsibilities:

  • Dealing with customer queries relating to attendance at the event via email and phone.
  • Monitor and manage all company and contact details associated with delegate registrations.
  • Committing to long hours and adapting to working in a fast-paced environment and to tight deadlines.
  • Occasional assistance with queries and registrations for the regional festivals will be required.

Skills & Experience:

  • Proven experience in a busy office environment from an administration, data entry, events or customer service role.
  • High attention to detail and excellent customer service skills are essential in this role.
  • Prior salesforce experience or experience working with bespoke systems and/or databases would be an advantage.
  • Additional language skills in any of the following are an advantage, but not essential; French, Chinese, Japanese, German or Portuguese.
  • Strong organisation skills with the ability to multi task and prioritise is required.
  • Suitable candidates should be capable of working in a methodical, logical and organised way and possess good numeracy skills. They should be database savvy, enjoy problem solving, and have an enquiring mind.
  • We are looking for people who are team players, thrive under pressure and enjoy the challenge of working to a deadline.
  • A flexible approach to working long hours and bank holidays in an often-pressurised environment is essential.

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then you have not been shortlisted for the position you have applied for.