Retail Operations Manager - Museums and Galleries

Job Title: Retail Operations Manager - Museums and Galleries
Contract Type: Permanent
Location: London, London
Salary: Competitive Negotiable DOE
Start Date: ASAP
Reference: BBBH52217
Contact Name: Catriona Lundie-Loggie
Contact Email:
Job Published: August 16, 2016 14:46

Job Description

Retail Operations Manager - Museums and Galleries

Salary Competitive DOE

Handle Recruitment is working with an Art Gallery to find a Retail Operations Manager to oversee staff across two sites.

Key Responsibilities Will Include:

  • Dealing with new and existing private clients
  • Driving sales and manage costs to achieve monthly sales targets
  • Delivering exceptional customer service to walk in clients and manage and coach the team to do the same
  • Delivering a consistently well maintained, visually exciting and commercial retail environment
  • Overseeing the stock management and ordering process, ensuring proper inventory controls are in place
  • Delivering clear communication to the team through weekly meetings with store staff
  • Developing an on-going PR campaign and strategy with external consultants
  • Growing the mailing and marketing campaign, developing and using CRM systems

The ideal candidate will have:

  • Retail sales experience in a comparative organisation
  • Demonstrable team management skills, must also be a team player
  • A flexible and adaptable nature and a hands on attitude
  • Good interpersonal, oral and written communication skills
  • A flexible approach to working hours, there will be evening and weekend work involved
  • Experience of using database / stock management systems and EPOS systems

Immediate interview for successful candidates, please email with a CV and covering letter

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.