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Senior E-commerce Manager

Job Title: Senior E-commerce Manager
Contract Type: Permanent
Location: London, England
Industry:
Salary: Negotiable
Reference: BBBH86989
Contact Name: Mia Goodley
Contact Email: mia.goodley@handle.co.uk
Job Published: February 09, 2021 20:47

Job Description

An incredible Music-Tech organisation is looking for a Senior E-commerce Manager to join their outstanding team! You will be a core member of the marketing and sales team, initiating marketing strategies to drive growth!

The role:

  • Own and deliver on D2C targets, building customer base and improving online conversion rates
  • Strategize, craft and execute ongoing direct sales strategies and seasonal promos/campaigns
  • Report on the impact of direct sales promos and campaigns and share insights to help shape future initiatives
  • Contribute to the setting of sales forecasts and targets
  • Own the online stores including online product merchandising, stock monitoring and adding new SKUs
  • Analyse and test customer journeys through the site to look where we can improve and optimise Manage our customer reviews and referral programs
  • Work with our internal design team to create assets to advertise products and promotions online on both owned and paid channels
  • Work with an external agency on strategy and execution of brand and performance advertising campaigns
  • Devise and implement strategies to grow and nurture our mailing lists to ultimately drive conversion
  • Manage and optimise the E-commerce email automations including, abandoned carts, order and shipping confirmations, and recommended products

About you:

  • 4+ years experience
  • Relevant experience in E-commerce and digital marketing within a commercial environment
  • An understanding of E-commerce and digital marketing mechanics, in particular, previous experience with the following:

-Devising and executing on-site offers and promotions

-Building email/CRM campaigns

-Paid advertising

-Merchandising and updating websites

-Reporting and analysis

  • Excellent communication skills, flawlessly written English
  • An inquisitive mind and demonstrable examples of implementing proactive solutions
  • Superb and demonstrable time-management skills and the ability to work independently
  • Excellent interpersonal skills and the ability to work effectively with employees at all levels
  • A passion for music, technology and/or startups
  • Experience using some or all of the following tools:

-Shopify

-NetSuite

-Google Analytics

-Facebook Ad Manager

-Google Ads

-MailChimp

-Contentful

-MentionMe

If this role excited you and you are interested in hearing more, please do not hesitate to apply.

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.