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Senior Post Production Engineer / 3rd Line Engineer

Job Title: Senior Post Production Engineer / 3rd Line Engineer
Contract Type: Contract
Location: London, England
Industry:
Salary: £0.00 - £450 per day
Reference: BBBH67758
Contact Name: Tobie Costa
Contact Email: tobie.costa@handle.co.uk
Job Published: May 02, 2018 14:24

Job Description

Senior Post Production Engineer / 3rd Line Engineer

We are looking for a Senior Post Production Engineer / 3rd Line Support Engineer to join a team who support a number of post-production facilities within London.

You will acting as a point of escalation for support calls from the first line team and will be expected to proactively work with and mentor the first line engineers.

You will also be expected to work with Project Delivery when required, which may involve costing, specifying, procuring, installing, commissioning and documenting solutions before managing the process of handing over to operations and support teams.

The role requires you to take on mentoring responsibility.

Job Responsibilities:

  • 3rd Line support
  • Support and train the 1st line team
  • ITIL service management principles, (Incident, Problem, Change Control and Configuration management policies and processes)
  • Identify and track trends, ensuring resolutions are progressed and implemented
  • Ensure resolution of complex issues are recorded and fed back to the support team

Essential Competencies

  • Experience of post-production procedures and methods, Should be familiar with online/offline workflows
  • Excellent operational knowledge of standard Non-linear editing software including:
  • Avid Media Composer,
  • Adobe Premiere
  • Adobe After Effects,
  • Apple Final Cut Pro
  • Knowledge & experience of shared storage and asset management systems,
  • Avid ISIS
  • Avid Interplay
  • Knowledge and experience of Windows, Mac and Linux operating systems

Desirable Competencies

  • ACSR Qualifications
  • Knowledge of broadcast video formats, protocols, and encoding standards
  • Knowledge of broadcast video infrastructure

Senior Post Production Engineer / 3rd Line Engineer

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then you have not been shortlisted for the position you have applied for.