Senior Receptionist- Film & Entertainment Head Office

Job Title: Senior Receptionist- Film & Entertainment Head Office
Contract Type: Permanent
Location: Brentford, London
Salary: £25000.00 - £26000.00 per annum
Reference: BBBH80852
Contact Name: Natasha Uddin
Contact Email:
Job Published: January 07, 2020 17:52

Job Description

A unique opportunity to be part of a leading International Entertainment brand who are dominating their marketing and continuing to grow!

We are seeking a driven, highly organised career Senior Receptionist with a passion for providing the best levels of customer care- within a busy, vibrant head office setting.

We are looking for a candidate who enjoys being the centralised point of contact and who can manage busy, extensive workloads, where priorities are ever-changing.

Main duties include:

  • Responsible for day to day management and supervision of Head Office reception desk and all associated duties, as well as supervising the current Receptionist and their associated duties.
  • Day to day management of the reception desk, including greeting guests on arrival, signing in visitors, answering telephones, screening and directing calls as appropriate.
  • Management of multiple in-boxes and responding to/delegating all office related queries from staff or guests including weekly car parking allocation, taxis, maintenance and call out services.
  • Management of ID cards and entry passes for office
  • Management and maintenance of multiple meeting rooms, booking rooms for staff and guests.
  • Managing and ordering all office facilities supplies: kitchen stock, stationery, milk/newspapers, cleaning stock, etc.
  • Maintaining the presentation of the office and Reception area to a high standard.
  • Liaising with Building Management and keeping a log of reported faults.
  • Liaising with contractors and the office Facilities Team regarding office maintenance.
  • Managing requests relating to the external archive.
  • Updating key contacts: internal telephone list and external suppliers list.
  • Checking invoices and raising purchase orders for supplier payments.
  • Managing all charity requests received to Head Office.
  • Training/inducting permanent and temporary reception staff.
  • Updating reception manual.
  • Remaining up-to-date with all company policies and procedures.
  • Providing administrative support to the Head Office Operations team as required.
  • Providing cover for the Communications Team when required.
  • Ad-hoc duties as required

Technical knowledge & experience

  • Minimum 2 years in a Reception or Office Manager role.
  • Strong written and face to face communication skills
  • Strong IT skills to include Word, Outlook and Excel
  • Experience using a Door System fob manager preferred but not essential

Experience within a creative sector is highly desirable but not essential- however, a passion for Film & Entertainment is a must!

The process is moving very quickly- please apply as soon as possible if you wish to find out more.

This position is based in West London, on-site parking is available.

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.