Ticketing & Sales Coordinator

Job Title: Ticketing & Sales Coordinator
Contract Type: Permanent
Location: London, England
Salary: £20000.00 - £25000.00 per annum
Reference: BBBH59779
Contact Name: Carolyn O'Donnell
Contact Email:
Job Published: July 03, 2017 09:53

Job Description

Are you passionate about immersive theatre and have experience working with ticketing software Spektrix. If so, this is the role for you with a leading West End Producer. Working within their insightful and brilliant Sales and Ticketing team you will be responsible for managing the ticketing process.

Key responsibilities:

Build and maintain all shows and related items on bespoke Spektrix system

Liaise with multiple UK venues and ticket agents, managing allocations, call overs, mark backs and customer records for multiple concurrent shows

Manage all administration of sales

Producing daily sales reports internally and externally, and producing new sales report templates as required

Complete the relevant accountancy procedures on a daily basis, accurately recording the daily takings, resolving all discrepancies promptly

Manage the company's social media accounts, and regularly update the website

Design and send regular emails and e-shots to our customers




Knowledge of Spektrix

Experience in the preparation and writing of reports (including sales, reconciliations and event reports)

Proven ability to work in a high pressured environment, with competing priorities, stakeholders and deadlines

Exceptional attention to detail, with excellent written and verbal communication skills

Proven experience in managing the public in a customer service focused role


Please note: Working hours are between 10am and 6pm, Monday to Friday, with one hour for lunch.


PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.