We have a fantastic opportunity for a Senior Risk, Loss and Protection manager to join global media empire on a permanent basis. An ideal candidate should have extensive experience within a global business with multiple arms along with vast knowledge of an EMEA brand. We are also looking for someone with strong operational focus on retail asset protection and risk management initiatives such as profit protection, ecommerce fraud and general theft investigations, health and safety, emergency preparedness and business continuity programs.
Excellent attention to detail, innovative, commercial, and strategic mindset and solid team building and communication skills are a must to be considered for the role.
Please note: This role requires 4 days in office and some international travel may be required.
Responsibilities:
Develop proactive and analytical strategy for asset protection Standards of Practice, programs and compliance tools associated to workplace security and general profit protection initiatives.
Identify, develop and manage segment specific employee new hire and refresher training programs related to eLearning, leader-led training and awareness poster and tips programs associated to physical and workplace security, asset protection and general loss mitigation initiatives.
Oversee physical security tools for segment owned and operated facilities with blended model regional security collaboration for shared campuses.
Manage cross-channel supply-chain/ecommerce/distribution centre profit protection/inventory shrink reduction, fraud investigation and Guest appeasement processes to reduce loss exposure.
Oversee internal/external investigations and interviews and incident management system (case disposition, prosecution, restitution, etc.)
Support Anti-Piracy initiatives related to retail Intellectual Property Abuse and Counterfeit merchandise investigations.
Support 3rd party retailer/licensee embargo/Sensitive Information Protection initiatives related to digital and physical asset handling; establish sample merchandise work-flow protocols.
Serve as the retail profit protection subject matter expert and act as a liaison for Regional and Corporate Security and Market Law Enforcement
Ensure policies and procedures support corporate and regional guidelines, are updated and enforced. Oversee related audit initiatives, track performance/compliance and make appropriate recommendations to close gaps
Work with business to determine design/remodel needs to mitigate potential loss exposures
Develop pro-active, analytical approach to Risk Management SOPs, programs and compliance tools associated to physical and workplace safety, general risk mitigation and business resiliency initiatives
Identify, develop and manage segment specific employee new hire and refresher training programs related to eLearning, leader-led training and awareness poster and tips programs associated to physical and workplace safety and general risk mitigation and business resiliency initiatives
Manage Risk programs and compliance associated to Event Management, Crisis Management, Business Continuity and Health and Safety programs to meet regulatory standards
Serve as the Risk subject matter expert and act as a liaison for Regional and Corporate Risk
Ensure policies and procedures support corporate and regional guidelines, are updated, and enforced. Oversee related audit initiatives, track performance/compliance and make appropriate recommendations to close gaps.
Manage analytics and related profit protection and KPI initiatives for segment leadership.
Manage expenses to achieve department fiscal budget goals.
Drive cross-functional stakeholder collaborations to support integrated approach to initiatives (Operations, Finance, Accounting, HR/ER, Corp Risk, Legal and Regional Security, etc.)
Lead and develop team and create a strong succession plan.
Qualifications and Experience:
Degree-level education in a related field or equivalent work experience
Significant experience of asset protection and risk program leadership or related experience required with large multi-unit speciality retailer
Advanced Wiklander Zulawski investigation certifications
Knowledge of the Police and Criminal Evidence Act 1984 and similar European legislation
Experience of developing and implementing loss prevention policies / processes
Proven experience of building effective relationships and managing stakeholders within a large, multi-national, matrix organisation
Skills:
Demonstrable attention to detail with a high degree of accuracy
Excellent leadership and talent development abilities and a collaborative and effective management style
Strong analytical and financial skills
Exceptional level of accuracy and attention to detail
Flexibility to adapt to a fast paced and ever-changing environment
Proficient in MS Office Suite
In-depth understanding of Retail Operating procedures
Experience of SAP an advantage
Influencing and negotiation skills across all levels of the organisation
Advanced problem solving ability
Apply Today!!!
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
