Role: Administrator, Handle Freelance Solutions
We look after the Freelancer on-boarding, payroll, and compliance for some of the UK's more exciting media, Entertainment, and Fashion Brands.
From TV presenters and stylists, to camera operators and DJs, we ensure that every freelancer is legally compliant, on-boarded quickly, and paid on time, every time.
Headquartered in London, the Handle group was founded in 1978 and Handle Freelance Solutions was established in 2014. Our success is based on our people and our heritage, passion, and specialisms are rooted in the industries we love.
About the role
This is an opportunity to be part of a fast-growing business in our fantastic Oxford Street office, with the opportunity to grow beyond this entry-level role to a customer-facing position. We are a meritocracy, so any opportunities for development will be entirely down to your own performance in the role.
You will be fully accountable for your area of administration, ensuring all you do is done on time, to a high level of accuracy and within our tight deadlines.
Daily duties include:
- Data input - recording all details for new freelance workers into the payroll system and database
- Following process guidelines to ensure all data is meeting compliance requirements
- Daily and weekly reporting to identify workers eligible for Agency Worker Regulation changes.
- Managing queries and the ensuing responses are dealt with within our SLA deadlines.
- Carrying out checking processes to ensure all information is provided to the payroll team in time for processing.
Required skills & experience:
- Experience of data-entry will be essential.
- Excellent telephone and email communication.
- You should have worked in a process-driven environment and the ability to absorb information and follow process is essential.
- Payroll knowledge and understanding would be an advantage.
- This can be a very busy and time-pressured environment, so we expect you to be able to work at pace.
- We are judged on our accuracy, so you must have a keen eye for detail.
- We are all accountable for our own areas of work, so you will have already have demonstrated an ability to manage your own workload and solve problems.
- You must be a good communicator, able to build positive relationships, whether with colleagues or clients,
- We expect there to be ongoing flexibility around working style and home v office working, so you must be self-motivated and flexible in your approach and keen to take responsibility.
Exciting Bits
- Free membership for HIIT workouts at Rowbots gym - unwind and de-stress to your hearts content
- Handle company trip away - always a good time had by all
- Monthly company meetings to toast our successes
- Generous holiday entitlements - we want everyone to have a well-balanced work-life life
- Quarterly team social outings
- Supportive and collaborative environment where your achievements are always celebrated
- Healthshield benefit allowance - we want everyone to be 100% feeling themselves where possible
- Career framework that's transparent so you know exactly how to hit the next milestone
Diversity & Inclusion: Handle's is committed to create an environment that encourages and values diversity within its workforce and builds on the differences individuals bring, which we strongly believe will enable the Company's continued success. Should you have any specific needs or adjustments to help you at the interview process, we'd be very happy to support you, just let us know.
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
