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Commercial Operations Manager - Global Consumer Tech

  • Location: London
  • Salary: £280 - £299 per day
  • Job Type:Contract

Posted about 1 month ago

  • Sector: office support, finance
  • Type: hybrid
  • Contact: Andrea Pell
  • Contact Email: andrea.pell@handle.co.uk
  • Duration: 6 months
  • Start Date: ASAP
  • Expiry Date: 20 July 2024
  • Job Ref: BBBH110258

3 - 6 month contract

up to £290 per day

  • Manage the delivery of Compliance and Regulatory projects and activities across
  • Coordinate Commercial Programs roadmap, including tracking changes, milestones, dates and key DRI's.
  • Provide in-depth analysis of Commercial Programme performance, and manage and develop reporting dashboards.
  • Identify program enhancements (including capital investment opportunities) based on the respective local landscape, purchasing trends and Apple's strategy.
  • Manage program operational elements such as issue escalation, new product introduction readiness, Financing part eligibility setup and pricing management.
  • Support the teamʼs execution of critical backend processes to enable programs
  • Support the processing of quarterly / monthly invoices with internal teams and external vendors, and monitor invoice statuses to ensure prompt payments are made.
  • Build and maintain strong cross functional relationships which are critical for day to day and product launch operational execution

Key Qualifications

  • Expert knowledge of the retail industry
  • Proven track record managing the operations of consumer-facing programs, while delivering strong business results and a great customer experience.
  • Self starter, who will continually identify opportunities to enhance operational processes and procedures to drive efficiency and programme resilience.
  • Demonstrated ability to analyse data and information, identify trends and problem statements to support the development of innovative solutions and strategies
  • Strong knowledge of Excel
  • 5-10 years experience project management experience
  • Partner management experience and expertise
  • Proven ability to prioritise, plan, and execute strategies, programs and projects successfully
  • Dedication to identifying and communicating innovative ideas in a way that gains consensus and builds partnership
  • Up to 30% travel required

Skills

  • Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders
  • Cultivates Innovation - Builds excitement in others to explore creative options
  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions
  • Collaboration - Build partnerships and works collaboratively with others to meet shared objectives
  • Total Quality Management - committed to continuous improvement using data driven insights, and willing to re-engineer processes to find more efficient ways to manage tasks.
  • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
  • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Handle Recruitment is acting as an Employment Business in relation to this vacancy.