Handle Recruitment are excited to be recruiting for a number of Copywriters with expertise across Terms and Conditions and/or Financial Services for a long term consumer focused project with a leading bank.
This is large scale project that will play a pivotal role in future communications between banking institutes and consumers, ensuring that through accessible language and tone customers across the UK will receive higher levels of protection, care and understanding of financial products.
This will be a full time position on a fixed term contract, responsibilities will include:
To review and re-write an array of communications in relation to all financial products on offer and relevant touching points on the customer journey, including Terms and Conditions
Providing customers with the right information, at the right time
Enabling customers to assess products and services, to make effective, timely & well-informed decisions through their customer lifecycle
Writing both long and short copy across DM, Email, SMS, Push notifications and in-app notifications
Complying with both the banks brand guidelines and FCA regulations with each written piece
To be successful in this role you will have:
Extensive experience in copywriting, ideally across Terms and Conditions, Financial Services or Professional Services
Experience in converting complex wording into clear and understandable language with engaging tones
A passion for customer journeys and how excellent copy plays a valuable part in the journey
Availability to commit to a full-time, long term project (likely between one - two years)
Please apply now for a further conversation!
