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Head of Operations - Events & Venue Hires

  • Location: England
  • Salary: £45000 - £50000 per annum
  • Job Type:Permanent

Posted 10 months ago

  • Sector: Event Operations
  • Type: office-based
  • Contact: Danielle Clarke
  • Contact Email: danielle.clarke@handle.co.uk
  • Start Date: ASAP
  • Expiry Date: 05 August 2024
  • Job Ref: 566554

Handle Recruitment is seeking an experienced event operations professional to join a start-up events business, with a specialism in venue hire and events styling/design for a wide range of events including corporate functions, weddings and private parties.

5 days onsite in the Event Space in London

As the Operations Manager your responsibilities will include:

  • Ensuring all events have an operations pack including up to date risk assessments, traffic management plans, crowd management plans & commercial plans.
  • Relationship management with councils, licensing departments and local authorities.
  • Managing execution of event logistics plans to support project plans.
  • Working in partnership with other function heads to anticipate future operational needs, managing resources efficiently and effectively to meet requirements.
  • Managing department stock and ordering process while controlling operating costs, and departmental expenses.
  • Checking that the event spaces are set as per the corresponding function sheet and clients instructions.
  • Seeking opportunities to improve the guest experience by gathering feedback, evaluating service levels, and developing strategies to improve areas of concern.
  • Completing performance reviews, set employee goals and coach individual's development, recruiting, interviewing and hiring staff.
  • Reconciliation of event budgets and reporting post-event, with all budgets to be reconciled in line and in time with internal procedure.
  • Cross checking of all event plans to see if there has been adequate time management; enough staff for each job and a clear direction for each person working.

To be successful in this role you will have:

  • Proven experience in an operational events environment, particularly venue side.
  • Leadership skills with a proven track record of effective coaching and mentoring in events.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficient in MS Office Suite, with outstanding attention to detail.
  • Must hold UK Driving Licence and available for extensive UK travel and regular travel to London.

Please apply now for a further conversation!

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.