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Night Concierge (Receptionist) - Music

  • Location: Chiswick
  • Salary: Negotiable
  • Job Type:Permanent

Posted about 1 month ago

  • Sector: office support
  • Type: office-based
  • Contact: Hannah Johnstone
  • Contact Email:
  • Start Date: ASAP
  • Expiry Date: 03 December 2023
  • Job Ref: BBBH108480

Night Concierge (Receptionist) - Music

Salary DOE

Onsite - Chiswick

(12 am - 8:30 am, Mon - Fri)

Are you a dedicated night owl with a passion for delivering exceptional customer service? We are seeking a Night Concierge Receptionist to join our Front of House & Security team.

Role Overview:

As the Night Concierge Receptionist, you will play a pivotal role in overseeing the front desk during our 24/7 operations. This position requires meticulous attention to detail and a commitment to providing a secure and welcoming environment for our clients.

Key Responsibilities:

  • Act as the initial point of contact for night sessions, ensuring a professional and welcoming reception for clients.
  • Answer incoming calls to reception, take detailed messages, and forward inquiries to the studios booking team.
  • Verify session details for clients and coordinate with the studio team upon their arrival.
  • Manage guest sign-ins and maintain an updated list of individuals present in the building for security and safety purposes.
  • Perform ad-hoc tasks on behalf of engineers, assistants, and clients, such as printing documents, booking cabs, and handling deliveries.
  • Monitor CCTV to ensure effective security of the building, including resident entrances and driveways.
  • Conduct security checks throughout the night to maintain a safe environment.


  • SIA License (training will be provided if necessary).
  • Previous experience as a concierge, receptionist, or front-of-house team member.
  • Demonstrated ability to deliver exceptional customer service in a fast-paced environment.
  • Reliable, professional, and possess a can-do attitude.
  • Availability to work the night shift pattern (12 am - 8:30 am, Mon - Fri), with some flexibility during holiday periods.

Join a team where your contributions make a difference every night. This is an opportunity to be part of a dedicated and professional environment in one of the industry's busiest recording and mastering studio. Email with your CV to apply now!

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.