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Operations Executive - Events

  • Location: London
  • Salary: £23000 - £25000 per annum
  • Job Type:Permanent

Posted over 2 years ago

  • Sector: Event Operations
  • Contact: Monica Vaja
  • Contact Email: monica.vaja@handle.co.uk
  • Start Date: ASAP
  • Expiry Date: 16 January 2022
  • Job Ref: BBBH94283

Job Title: Operations Executive

Industry: Events

Salary: £23k - £25k

Contract Type: Permanent

The Opportunity:

Our client has an exciting opportunity in their Central Operations team for an Operations Executive. The role will primarily be to organise small sized events and support with the organisation of medium/large events for portfolios operating in various sectors, such as Energy, Transport, Internet Retailing, Life Sciences and Defence.

Key Responsibilities:

  • Organise small sized events including conferences, exhibitions, dinners and other meetings from conception to completion with guidance and support of a manager
  • Work as part of a team delivering the operations for medium/ large conferences and exhibitions, supporting on various key tasks with guidance and support of a manager
  • Support with the running of virtual events, platform set up, speaker liaison, design features and live stream coordination.
  • Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the portfolios
  • Production and timely communication of correct and detailed technical manuals for exhibitors with support of manager
  • Send speaker communications and manage all speaker requirements to ensure that the conference programmes run smoothly
  • Arrange travel and accommodation for staff and speakers within a pre-set budget
  • Respond quickly and calmly to requests from speakers, sponsors and exhibitors pre-event and onsite
  • Work closely with the Portfolio Directors, Producers, the project team and other Operations team members to seamlessly deliver the event
  • Manage the costs, prepare and report event budgets including raising purchase orders, obtaining final costs and signing off invoices with manager support
  • Manage suppliers and orders for all event signage, AV, venue, catering, sponsored items with guidance from manager
  • Develop a thorough understanding of health & safety principles and ensuring all parties are in compliance. Assist with all show health & safety related documentation and constantly look to improve knowledge and experience in this area
  • Assist the Operations team with any other ad hoc tasks as required. Includes ad hoc administration tasks as required by the Manager or Head of Operations
  • Demonstrate clear and effective communication of ideas and processes
  • Methodical filing and record keeping
  • Post show evaluation and development
  • Available to travel worldwide
  • Attend training courses as directed by Line Manager
  • Collaborate with other operations teams across the business and take part in working groups
  • Build strong relationships with our customers and deliver great customer service when dealing with exhibitors and delegates.

Knowledge, Skills, Attitude and Behaviour:

  • Experience in the conference and exhibition industry is desirable
  • Organised and methodical
  • Strong social and communication skills
  • Able to deal with a broad range of people
  • Self-motivated and able to take responsibility
  • Keen to embrace and learn to use new technology and IT systems
  • Able to work within a team
  • A customer-first mind-set
  • Adaptable
  • Problem solver
  • Good attention to detail
  • Able to manage time effectively
  • Work calmly under pressure
  • Prepared to work long hours and weekends

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.