As a Store Manager you'll play a crucial role in driving sales and ensuring customers receive the best possible experience. The ideal candidate will be personable, confident, and committed to delivering the overall goals of the store. If you're a retail operations pro looking for a new challenge, this could be the perfect role for you.
KEY SKILLS & REQUIREMENTS
Managing the sales performance of the store by assisting the Customer & Operations Director in delivering the company strategy for the store.
Capitalising on business opportunities and presenting to the Customer & Operations Director to improve the sales performance of all departments within your store.
Motivate the team to drive sales to ensure targets are met or exceeded.
Establishing and managing relationships with the Buying Team to maximise sales.
Prepare and conduct training session to cover product knowledge, events, selling skills and store initiatives.
Implement promotional events, ensuring stock flow.
Support the Customer & Operations Director, in continuously improving customer service, instilling a culture of exceptional customer service always.
Analyse sales reports, review and take appropriate action, updating the sales team on daily, weekly, and monthly performance.
Developing strong presence and leadership, being highly visible on the floor, identifying issues and proactively addressing them.
Guide, coach, and mentor team members to help develop and steer their careers.
Sharing sales targets and share sales forecasting with the wider sales teams.
In conjunctions with the Customer & Operations Director formulate the annual budgets for the Store.
Analysing the cost centre report monthly with the Sales and Management team and recommend appropriate action to improve sales performance and control costs.
Planning and managing regular stock take per the business requirement, ensuring stock integrity remains intact.
A minimum of 2-5 years of experience in retail management, specifically with a lifestyle brand.
Possesses a strong leadership style and a 'can-do' attitude.
Demonstrates exceptional presentation and interpersonal skills, fostering strong working relationships with company stakeholders.
Exhibits a proactive approach and timely problem-solving skills, with a keen eye for attention to detail and accuracy.
Has experience in performance management, including the ability to develop, implement, and monitor employee personal plans and performance reviews.
Handle Recruitment is acting as an Employment Business in relation to this vacancy.