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Apple Mac Desktop Support Engineer

  • Location: Reading
  • Salary: Negotiable
  • Job Type:Contract

Posted over 2 years ago

  • Sector: digital & technology
  • Contact: Chris Bouroutzis
  • Contact Email: chris.bouroutzis@handle.co.uk
  • Duration: 12 Months
  • Expiry Date: 21 November 2021
  • Job Ref: BBBH92886

Apple Mac Desktop Support Engineer

We are working with a world famous film studio and franchise, currently looking for an Desktop Support Engineer for a 12 month contract. The ideal candidate would be an Apple Mac specialist.

The role:

  • Working within the wide IT team and using the company's helpdesk system to provide 1st / 2nd line IT support for UK based users.
  • Manage IT requests/issues tickets and ensure successful resolution or escalate where necessary.
  • Help configure and roll out new or replacement hardware such as Laptops, Macs and Mobile Devices.
  • Setup new starter network/emails accounts and hardware in accordance with tasks generated.
  • Install and upgrade desktop software
  • Assist with local and global projects/initiatives.

Requirements:

- Excellent customer service skills

- Great communication

- Extensive Apple Mac troubleshooting experience

- Active Directory

- Networking basics


If your skill set matches the requirements, please email your CV to Chris Bouroutzis on chris.bouroutzis@handle.co.uk

Handle Recruitment is acting as an Employment Business in relation to this vacancy.