Handle Recruitment is seeking a Copywriter with banking/financial services experience, mortgages ideal, to work with a world recognised bank.
*This will be on a six month fixed term contract initially. Salary up to £60k pro rata*
Working as part of our writing team and alongside product owners, legal teams and broader departments, you'll take a lead role in the review and development of operational and service communications - primarily email, letters, text messages and app notifications, but possibly web and app journeys. With the aim of developing a world-class customer experience for a specific product set, you'll be the voice of good writing, content thinking and brand ToV.
As the Copywriter your responsibilities will include:
Reviewing and writing letters, emails, text messages and app notifications all related to a specific financial product set
Joining and leading workshops to review and approve copy
Advocating for customers, working with stakeholders to balance their needs against commercial goals and regulatory responsibilities.
Getting to grips with the brand and TOV guide, and applying them in everything you work on
Managing your own workload and diary, communicating with stakeholders to set priorities and deliver work on time
Working with stakeholders to use financial regulations to improve the customer experience rather than hinder it.
To be successful in this role you will have:
Experience of writing copy in a regulated industry or business is preferable - ideally financial services/banking/mortgages
Demonstrable background in writing in a non-marketing context
Experience editing the work of other writers and working in agile product development teams
Experience working directly with stakeholders from various teams, managing their feedback and resolving challenges
Strong understanding of branding, TOV, content strategy and experience working with other teams in an agile environment
Ability to pitch and back up ideas and explain reasoning
Please apply now for a further conversation!
Handle Recruitment is acting as an Employment Business in relation to this vacancy.
