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IT Support - 1st Line

  • Location: West London
  • Salary: £27000 - £29000 per annum
  • Job Type:Permanent

Posted 12 days ago

  • Sector: digital & technology
  • Type: office-based
  • Contact: Sean Johnston
  • Contact Email:
  • Start Date: ASAP
  • Expiry Date: 20 July 2022
  • Job Ref: BBBH99111

Working with a leading Global Entertainment Media Company based in West London, Handle is recruiting a 1st Line Support Engineer. The IT Support Engineer plays a critical role by directly supporting all team members, providing timely and quality desktop hardware, software, and mobile device troubleshooting, employing a high degree of customer service, technical expertise, and responsiveness.


Previous experience in a level one IT support role

- Administer, maintain, and support Microsoft Office productivity suite

- Microsoft Azure Active Directory & Microsoft O365 Admin, including user account administration

- Remote access and VPN Configuration and Administration

- Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms

- Enterprise Level AV Administration and Support

- Set up and support mobile devices and desktop telecommunications

This is a rare and exciting opportunity to join a team supporting one of the worlds biggest and best Sports and Entertainment Media clients.

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.