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UX Writer - Banking

  • Location: London
  • Salary: Up to £55000 per annum
  • Job Type:Contract

Posted almost 2 years ago

  • Sector: marketing & communications
  • Type: hybrid
  • Contact: Danielle Clarke
  • Contact Email: danielle.clarke@handle.co.uk
  • Duration: Six Months
  • Start Date: ASAP
  • Expiry Date: 01 June 2024
  • Job Ref: 67676

Handle Recruitment is seeking UX Writers with banking/financial services experience to work with a world recognised bank.

Role to start in May 2024

*This will be on a six month fixed term contract initially. Salary up to £55k pro rata*

Working as part of the writing team and alongside product owners, designers and developers, you'll take a lead role in the development of personal finance product experiences and supporting content, developing a world-class app and web experience.

As the UX Writer your responsibilities will include:

  • Writing UX copy, web copy and comms all related to personal financial products, services and support
  • Using insights and customer testing data to iterate journeys and make them more engaging and effective
  • Advocating for customers, working with stakeholders to balance their needs against commercial goals and regulatory responsibilities.
  • Getting to grips with the brand and TOV guide, and applying them in everything from UX copy to product pages and FAQs
  • Working with stakeholders to use financial regulations to improve the customer experience rather than hinder it.

To be successful in this role you will have:

  • Demonstrable background in writing for digital and UX
  • Experience of writing copy in a regulated industry or business, specifically banking/financial services
  • Strong understanding of branding, TOV, content strategy and experience working with other teams in an agile environment
  • Ability to pitch ideas and explain reasoning
  • Experience working directly with stakeholders from various teams, managing their feedback and resolving challenges
  • Experience working in agile product development teams
  • Experience editing the work of other writers

Please apply now for a further conversation!

Handle Recruitment is acting as an Employment Business in relation to this vacancy.