Handle Recruitment is seeking UX Writers with banking/financial services experience to work with a world recognised bank.
Role to start in May 2024
*This will be on a six month fixed term contract initially. Salary up to £55k pro rata*
Working as part of the writing team and alongside product owners, designers and developers, you'll take a lead role in the development of personal finance product experiences and supporting content, developing a world-class app and web experience.
As the UX Writer your responsibilities will include:
- Writing UX copy, web copy and comms all related to personal financial products, services and support
- Using insights and customer testing data to iterate journeys and make them more engaging and effective
- Advocating for customers, working with stakeholders to balance their needs against commercial goals and regulatory responsibilities.
- Getting to grips with the brand and TOV guide, and applying them in everything from UX copy to product pages and FAQs
- Working with stakeholders to use financial regulations to improve the customer experience rather than hinder it.
To be successful in this role you will have:
- Demonstrable background in writing for digital and UX
- Experience of writing copy in a regulated industry or business, specifically banking/financial services
- Strong understanding of branding, TOV, content strategy and experience working with other teams in an agile environment
- Ability to pitch ideas and explain reasoning
- Experience working directly with stakeholders from various teams, managing their feedback and resolving challenges
- Experience working in agile product development teams
- Experience editing the work of other writers
Please apply now for a further conversation!
Handle Recruitment is acting as an Employment Business in relation to this vacancy.
