CRM Manager / Consumer Marketing Manager

Job Title: CRM Manager / Consumer Marketing Manager
Contract Type: Permanent
Location: London, England
Salary: £35000 - £40000 per annum + bonus and benefits
Start Date: asap
Reference: BBBH87139
Contact Name: Robert Lindsay
Contact Email:
Job Published: February 18, 2021 16:26

Job Description

CRM Manager / Consumer Marketing Manager - Media / publishing

We currently have a CRM Manager / Consumer Marketing Manager role available for a global Media / publishing company. This is a great opportunity to work within a high profile brand responsible for coming up with ways to increase customer engagement.

The right candidate will have an interest in either Music, fashion, Beauty or Media.


  • CRM, Fashion/Entertainment or in a Digital Agency managing multiple accounts
  • Highly numerate, analytical and results orientated.
  • Aware of current and emerging CRM Communication Technologies & Tools, Data Management Systems, Google Analytics suite, Digital Technologies, CRM in Social Media, and Digital Youth.
  • Excel and PowerPoint.
  • Google Analytic tools, tracking parameters & analysis.
  • CRM systems and delivering qualitative & quantitative analysis
  • Very familiar with current issues and music-based trends


  • Develop creative and innovative ways to increase engagement and promote database growth
  • Devise communication strategies
  • Work closely with the eCommerce & Label Marketing teams to increase CRM driven revenues.
  • Develop CRM strategy across all channels.
  • Ensure CRM data is best optimised for segmentation across all channels
  • Create forward-thinking CRM plans.
  • Provide day to day support to UK Digital and Marketing teams
  • In-depth knowledge of the processes behind data collection and management
  • In-depth data analytics to produce monthly performance reports.
  • Analysis of on & offline campaigns
  • Nurture and grow new CRM channels opportunities

Nice to Have's:

  • PowerPoint presentation & HTML coding skills
  • Data management experience
  • Music Industry exposure

If you feel you skill set matches the above requirements, please send your CV through or contact Robert on 0207569 9971.

CRM Manager / Consumer Marketing Manager

Handle actively welcomes applicants from under-represented backgrounds

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.