CREATIVE JOBS

An exciting opportunity has opened up for an Assistant Marketing Manager to join a leading global consumer brand and play a key role in its continued growth. With a strong focus on social media, influencer marketing and digital campaigns, this is a hands-on position offering plenty of scope to shape brand activity, lead a small team and contribute to wider marketing initiatives.Hayes, West London | Hybrid (4 Days in Office)£40,000 - £45,000 DOE Applicants must have people management experience About the CompanyOur client is a market-leading global manufacturer of premium sleep products, known for combining innovative technology with exceptional comfort. Their products reach consumers and major retail partners across the UK, making this a great opportunity to join an established brand with a strong market presence. The RoleReporting to the Marketing & DTC Director, you'll take the lead on social media and influencer marketing, bringing fresh ideas to campaigns that build brand awareness, engage audiences and drive growth. Alongside this, you'll support activity across digital, ecommerce, retail and brand marketing, working closely with internal stakeholders and external agencies to deliver effective, joined-up campaigns.You'll also line manage and develop the Marketing Executive team, helping to drive performance across the wider marketing function. Key ResponsibilitiesDevelop and lead the social media strategy across all platforms, growing engagement and strengthening the brand's online presence.Take ownership of influencer marketing, from sourcing partnerships and briefing creators to delivering campaigns and analysing results.Manage paid social activity and collaborate with media agencies on PPC, SEO, display and wider digital campaigns.Line manage, support and develop the Marketing Executive team.Work alongside the Marketing & DTC Director to plan and deliver integrated marketing campaigns.Track campaign performance using Google Analytics and other reporting tools, identifying opportunities to improve results.Support ecommerce activity, keeping website content and digital marketing assets accurate, relevant and up to date.Work with the sales team to deliver marketing support for retail partners.Plan and coordinate consumer and trade events, exhibitions and experiential activity.Oversee social media community management, ensuring consistent and engaging interactions with audiences.About YouExtensive experience in social media management and influencer marketing, with a strong understanding of what drives engagement and brand growth.Previous people management experience, with the ability to motivate, lead and develop a small team.A solid understanding of digital marketing, including paid social, PPC, SEO and display advertising.Experience briefing and managing external marketing, PR and media agencies.Confident using Google Analytics and campaign reporting tools to measure performance and inform decisions.Strong communication, organisation and stakeholder management skills, with the ability to manage multiple projects at once. This is a fantastic opportunity to join a well-known consumer brand in a broad marketing role where you'll take ownership of social media and influencer activity while supporting the wider marketing strategy and leading a small team. Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Handle Recruitment is seeking a German speaking media sales professional to join a global advertising company! *Hybrid working in Central London, salary up to £40k + 30% OTE commission*This is a consultative role with a focus on selling to a broad range of C-suite clients through building long-term relationships, providing media solutions and advising based on data & insights. To be successful in this role you will have:Relevant sales or business development experience in areas such as media, advertising or entertainmentFluency in German & English (Written & Spoken)Excellent knowledge of the DACH marketFlexibility for regular travel across the EUPlease apply for a further conversation! Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Handle Recruitment are working with an ambitious, growing global sports organisation to find a Customer Services Manager to lead customer and participant support across its expanding portfolio of sporting events.£35,000-£38,000 based on experience Canary Wharf | Hybrid (3 days in office) Candidates must have previous customer service experience ideally within sports or events. With a focus on triathlon, mass-participation events and world-class sporting experiences, the business is growing its international presence and building exciting new partnerships. This is a great opportunity to join a collaborative, fast-paced team where you can take ownership, improve processes and help shape the customer experience as the business scales. The Role Reporting to the Membership Strategy Director, you will oversee day-to-day customer service delivery, ensuring participants receive an excellent experience from registration through to event day and beyond. You'll manage escalations, develop efficient support processes and work closely with teams across Events, Membership, Marketing and Product/Technology to continually improve the participant journey. Key ResponsibilitiesLead day-to-day customer and participant support, ensuring enquiries are handled professionally, accurately and within agreed service levels.Manage complex customer issues and escalations through to resolution.Develop customer service standards, FAQs, templates and processes to improve consistency and efficiency.Oversee support planning ahead of events, working closely with Event Operations to anticipate enquiry volumes and ensure accurate information is available.Support onsite customer services where required and capture feedback to improve future events.Monitor enquiry volumes, response times, recurring issues and customer feedback, providing regular performance reporting and insights.Identify opportunities for automation, self-service and scalable processes as the business grows.Act as the key customer service contact across internal teams, addressing recurring issues and representing the voice of the customer.Support wider customer experience initiatives and help identify operational risks and opportunities for improvement.Support and develop junior team members, maintaining high standards across all customer touchpoints.About You2-4 years' experience in customer service, customer experience, participant support, events, hospitality or a similar customer-facing environment.Experience handling customer enquiries, resolving complex issues and managing escalations.Experience managing or supporting junior team members.Strong written and verbal communication skills, with excellent attention to detail.Highly organised, able to manage competing priorities in a fast-paced environment.A proactive problem-solver who takes ownership and makes practical, customer-focused decisions.Experience improving customer service processes and developing efficient ways of working.Confident using CRM systems, customer service platforms and digital tools.Able to interpret customer feedback and performance data to identify improvements.Strong stakeholder management skills and a collaborative, hands-on approach.An interest in sport, endurance events or mass participation would be advantageous.Working Culture & BenefitsPrivate health insurance, including wellness benefits.£ Learning and development budget for courses, books and events.25 days' annual leave plus a Christmas break.Hybrid and flexible working arrangements.Enhanced parental leave.Company share option scheme.Complimentary or discounted event entries for employees, friends and family.Office snacks and drinks, open-water swimming credits and additional wellbeing benefits. Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.