Business Support Jobs

We are currently recruiting Customer Care Temps - FIFA World Cup 2026™ to support a major international sporting event on a temporary basis until around 19th July 2026.This is an exciting opportunity to be part of a fast-paced customer support operation, assisting customers with ticketing and event-related enquiries during the event period.Temporary contract (approximately 5 weeks)Night shifts: 7:00pm - 7:00amWeekday and weekend (must be available for both)Pay: £16.00 per hour, plus holiday payStart date: Immediate startRemote working opportunity with exception of the first day (office in London) The RoleAs a Customer Care Temps, you will be the first point of contact for customers, providing support via phone and helping to resolve a range of ticketing and event-related enquiries.You will be working across multiple systems, managing customer interactions efficiently and delivering a high standard of service throughout your shift.Key responsibilities include:Handling inbound customer enquiries via telephoneProviding professional and friendly customer supportAssisting with ticketing and event-related queriesAccurately updating customer information across multiple systemsEscalating complex issues where requiredMaintaining excellent attention to detail when handling customer informationWorking independently while following established processes and procedures About YouWe're looking for candidates who have:Previous customer service, customer care or contact centre experienceStrong communication and problem-solving skillsConfidence handling customer enquiries over the phoneThe ability to learn and navigate multiple systems quicklyExcellent organisational skills and attention to detailA proactive and self-sufficient approach to workThe ability to work autonomously during night shiftsExperience within events, ticketing, live entertainment or for a ticketing provider would be highly advantageous, but is not essential. Technical RequirementsCandidates must have:Their own laptop suitable for remote workingA headset, headphones or earphones for taking callsA reliable high-speed internet connectionMust be based in the UK Please note that applicants must be immediately available and able to commit to the full contract period. Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

We are currently recruiting FIFA World Cup Customer Care Temps to support a major international sporting event on a temporary basis until around 19th July 2026.This is an exciting opportunity to be part of a fast-paced customer support operation, assisting customers with ticketing and event-related enquiries during the event period.Temporary contract (approximately 5 weeks)Night shifts: 7:00pm - 7:00amWeekday and weekend (must be available for both)Pay: £16.00 per hour, plus holiday payStart date: Immediate startRemote working opportunity with exception of the first day (office in London) The RoleAs a FIFA World Cup Customer Care Temps, you will be the first point of contact for customers, providing support via phone and helping to resolve a range of ticketing and event-related enquiries.You will be working across multiple systems, managing customer interactions efficiently and delivering a high standard of service throughout your shift.Key responsibilities include:Handling inbound customer enquiries via telephoneProviding professional and friendly customer supportAssisting with ticketing and event-related queriesAccurately updating customer information across multiple systemsEscalating complex issues where requiredMaintaining excellent attention to detail when handling customer informationWorking independently while following established processes and procedures About YouWe're looking for candidates who have:Previous customer service, customer care or contact centre experienceStrong communication and problem-solving skillsConfidence handling customer enquiries over the phoneThe ability to learn and navigate multiple systems quicklyExcellent organisational skills and attention to detailA proactive and self-sufficient approach to workThe ability to work autonomously during night shiftsExperience within events, ticketing, live entertainment or for a ticketing provider would be highly advantageous, but is not essential. Technical RequirementsCandidates must have:Their own laptop suitable for remote workingA headset, headphones or earphones for taking callsA reliable high-speed internet connectionMust be based in the UK If you're interested, please send your CV along with a short note outlining why you would be a good fit for the role to Rebecca.Ramsden@handle.co.uk Please note that applicants must be immediately available and able to commit to the full contract period. Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Personal & Publishing Assistant to an AuthorFull-time | Hastings-based (Hybrid Working) Competitive Salary Start Date: ASAPAn established and successful author is seeking a highly capable Personal & Publishing Assistant to become a key part of a growing creative and publishing business.This is a rare opportunity to work at the intersection of a writing life and an ambitious independent press. The role combines personal assistance, publishing coordination, project management, and event support, helping to ensure that both the author and the business operate smoothly and effectively.The successful candidate will become a trusted partner, supporting book launches, publishing projects, reader events, and the day-to-day administration that allows a busy creative professional to focus on their work.The RoleThe position spans three core areas:Personal SupportManaging diaries, schedules, and appointmentsProtecting and organising writing and working timeInbox management and correspondenceCoordinating travel arrangements and logisticsHandling general administrative tasks across work and personal commitmentsActing as a trusted gatekeeper and point of organisationPublishing & Project CoordinationSupporting book publication schedules and production timelinesAssisting with Kickstarter campaigns and related administrationCoordinating marketing, publicity, and promotional activityLiaising with freelancers, suppliers, and publishing contactsTracking projects and ensuring deadlines are metMaintaining systems, records, and documentationEvents & CommunitySupporting the planning and delivery of reader and author eventsAssisting with online and in-person eventsCoordinating logistics, communications, and attendee informationHelping build and maintain engagement with readers and the wider communityAbout YouThis role will suit someone who sees personal assistance as a profession and takes genuine satisfaction from helping someone else's work and life run smoothly.You are highly organised by instinct, naturally proactive, and enjoy creating order, anticipating needs, solving problems before they arise, and ensuring that details never fall through the cracks.You may have experience as a PA, Executive Assistant, project coordinator, operations coordinator, office manager, or in another role where organisation, discretion, and managing competing priorities were central to your success.You will be:Exceptionally organised and detail-orientedAn excellent written communicatorDiscreet, trustworthy, and able to handle confidential informationTechnologically confident and quick to learn new systemsCalm under pressure and capable of managing multiple prioritiesEnergetic, positive, and resourcefulNaturally intuitive, with strong judgement and common sensePublishing experience would be welcomed but is not essential.If this role sounds exciting to you and you would like to find out more please send your CV to apply to hannah.keighley@handle.co.uk Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.