If you need anything else please get in touch

<h5>&nbsp;</h5>
<h5>We have been supporting temporary workers within the creative industries since 1978. To ensure that your assignment goes smoothly we have collected all of the resources you need below.</h5>

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Contractor 

Resources

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<h5><span style="color: rgb(36, 55, 70);"><strong>I have not received my login details and can&rsquo;t create a timesheet, help?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">Login details including username and passwords are emailed within 5 days of a placement starting. Please contact the payroll team if you are still awaiting these details after 5 days.</span></p>
<h5 align="left"><span style="color: rgb(36, 55, 70);">-----</span></h5>
<h5><span style="color: rgb(36, 55, 70);"><strong>My timesheet has been rejected, why has this happened?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">There are two main reasons for timesheet rejection.</span></p>
<ol>
<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">It&rsquo;s most likely that is a timesheet timed out which means that a manager assigned to authorise the timesheet has not done it on time. Your timesheet will be returned to your draft folder and you can resubmit your timesheet.&nbsp;</span></p>
</li>
<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Or the client does not agree to the number of days/hours worked - your timesheet will be returned to your draft folder usually with a comment from the client explaining why it has been rejected. You will need to make the appropriate amendments before you can resubmit.</span></p>
</li>
</ol>
<p align="left"><span style="color: rgb(36, 55, 70);">Please contact your consultant if you dispute the reason for your timesheet being rejected.</span></p>
<h5 align="left"><span style="color: rgb(36, 55, 70);">-----</span></h5>
<h5><span style="color: rgb(36, 55, 70);"><strong>What do I enter for `unit` and what does it mean?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">If you are being paid on a daily or weekly basis you will need to enter the number of units worked per week i.e. 1 unit will account for one full day or one full week and 0.5 unit will account for a half day or a half week worked. A non-working day should be left blank.</span></p>
<h5 align="left"><span style="color: rgb(36, 55, 70);">-----</span></h5>
<h5><span style="color: rgb(36, 55, 70);"><strong>How do I enter my hours and minutes worked?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">InTime uses a 24-hour clock terminology &ndash; e.g. half past six will be entered as 18:30. Once submitted hours are rounded down to the nearest 15 minutes.</span></p>
<h5 align="left"><span style="color: rgb(36, 55, 70);">-----</span></h5>
<h5><span style="color: rgb(36, 55, 70);"><strong>I have mistakenly entered wrong information onto InTime system, how can I change this?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">Start by asking your Manager to reject your timesheet. If they have already done your timesheet will be waiting in your draft for you to correct.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">If they have already approved your timesheet please contact the Payroll team &nbsp;<a style="color: rgb(36, 55, 70);" href="mailto:payroll@handle.co.uk">payroll@handle.co.uk</a>&nbsp;who will advise you.</span></p>
<h5 align="left"><span style="color: rgb(36, 55, 70);">-----</span></h5>
<h5><span style="color: rgb(36, 55, 70);"><strong>My authorising manager is no longer in charge of my timesheets, what shall I do about this?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">Please contact your consultant at Handle&nbsp;with the name and email address of the correct manager so that your placement details can be updated before you submit your timesheet.</span></p>
<h5 align="left"><span style="color: rgb(36, 55, 70);">-----</span></h5>
<h5><span style="color: rgb(36, 55, 70);"><strong>My booking has been extended from the original end date, how can I carry on submitting timesheets?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">Every extension will be added onto InTime so you can carry on submitting your timesheets as usual.</span></p>
<h5 align="left"><span style="color: rgb(36, 55, 70);">-----</span></h5>
<h5><span style="color: rgb(36, 55, 70);"><strong>I have logged into InTime but there is no active placement on there and I am unable to submit a timesheet?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">This is most likely an error with placement dates, in which case you should get in contact with your consultant at Handle to confirm the Start and End dates.</span></p>
<h5 align="left"><span style="color: rgb(36, 55, 70);">-----</span></h5>
<h5><span style="color: rgb(36, 55, 70);"><strong>What happens to submission of timesheets if I am on holiday?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">You will not need to enter on Intime the timesheet information for the days or hours when you do not work and are on annual leave. Please leave the field relating to these dates blank.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">Please remember to send an email to the payroll team for the dates of your annual leave if you wish to use your accrued holiday balance and receive payment for these dates.</span></p>
<p>&nbsp;</p>
<p><a class="secondaryBtn" href="/get-in-touch/">If you need anything else please get in touch</a></p>

Online timesheets for handle temps - FAQs

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<h4><span style="color: rgb(36, 55, 70);">Everything you need, including your Intime username and password, will be emailed to you within 5 days of your placement commencing.</span></h4>
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<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">The deadline for weekly timesheets is 9.00am Monday morning following the week worked.</span></p>
</li>
<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">You need to submit a timesheet via InTime for each assignment i.e. if you have two separate assignments in one period you need to complete two separate timesheets - one for each placement reference on InTime</span></p>
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<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">A week commences on Monday and ends on the following Sunday.</span></p>
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<p><span style="color: rgb(36, 55, 70);">Timesheets must be authorised by your timesheet approver.</span></p>
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<p><span style="color: rgb(36, 55, 70);">Unauthorised timesheets will not be processed.</span></p>
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<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Hours are rounded down to the nearest 15 minutes.</span></p>
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<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Weekly timesheets not received by 9.00am Monday will not be processed until the following week&rsquo;s payroll.</span></p>
</li>
<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Pay slips are available to view online on InTime using your same login details.</span></p>
</li>
<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Where applicable, invoices for self-employed workers and those working through a limited company must be submitted by the same appropriate timesheet deadlines and must support the hours/rates shown on that timesheet.</span></p>
</li>
<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Invoices must be addressed to Handle Recruitment Ltd and VAT will only be paid if we hold a copy of your VAT registration certificate.</span></p>
</li>
<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">For all questions regarding InTime and online timesheets please see our website</span></p>
</li>
</ul>
<h5><span style="color: rgb(36, 55, 70);">-----</span></h5>
<h5><span style="color: rgb(36, 55, 70);">Expenses</span></h5>
<ul>
<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">When claiming for allowable expenses you need to create and submit an Expenses Claim form on InTime - deadlines are the same as for your timesheet.</span></p>
</li>
<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Where applicable expenses must also be included in the invoice.</span></p>
</li>
<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Supporting receipts must be submitted.</span></p>
</li>
</ul>
<h5><span style="color: rgb(36, 55, 70);">-----</span></h5>
<h5><span style="color: rgb(36, 55, 70);">Payment</span></h5>
<ul>
<li style="color: rgb(36, 55, 70);"><span style="color: rgb(36, 55, 70);">You are paid weekly - you are paid a week in arrears and payment is made on the Friday following the week worked and paid by BACS transfer directly into your bank account.</span></li>
</ul>
<p>​</p>
<p><a class="secondaryBtn" href="/get-in-touch/" target="_blank" rel="noopener">If you need anything else please get in touch</a></p>
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Timesheets, expenses and payment

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<h4 class="body"><span style="color: rgb(36, 55, 70);">As part of the Working Time Regulations (1998), PAYE Agency Workers are entitled to paid annual leave as outlined below:</span></h4>
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<li>28 days (5.6 weeks) annual leave per year to include bank holidays</li>
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<p>The holiday entitlement is 12.07% as a percentage of your pay.</p>
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<p>The 12.07% figure is 5.6 weeks&rsquo; holiday, divided by 46.4 weeks (being 52 weeks &ndash; 5.6 weeks).</p>
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<li>
<p>Handle&rsquo;s holiday year follows the tax year and runs from 6 April until 5 April.</p>
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<p>Holiday pay accrues from the date of your first assignment with Handle until 5 April and where possible you should try and claim holiday pay before the year runs out.</p>
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<li>
<p>You can only claim holiday pay for days you have accrued.</p>
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<li>
<p>The only time you will paid in place of taking statutory leave ( 'payment in lieu') is at your request at the end of a booking OR after we issue you with your P45.</p>
</li>
<li>
<p>You will receive any untaken accrued holiday pay when we issue your P45.</p>
</li>
</ul>
<h5 align="left"><span style="color: rgb(36, 55, 70);"><strong>How do I claim holiday pay?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">Once your holiday has been agreed with your line manager please send an email of these dates to&nbsp;<a style="color: rgb(36, 55, 70);" href="mailto:payroll@handle.co.uk">payroll@handle.co.uk</a>&nbsp;if you wish to receive pay from your holiday accrual balance. You will not be paid for any holiday&nbsp;including statutory bank holidays&nbsp;unless you request payment by sending an email.</span></p>
<h5 align="left"><span style="color: rgb(36, 55, 70);">​-----</span></h5>
<h5 align="left"><span style="color: rgb(36, 55, 70);"><strong>What happens to submission of timesheets if I am on holiday?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">You will not need to enter on InTime the timesheet information for the days or hours when you do not work and are on annual leave. Please leave the field relating to these dates blank.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">Please remember to send an email to the payroll team for the dates of your annual leave if you wish to use your accrued holiday balance and receive payment for these dates.</span></p>
<h5 align="left"><span style="color: rgb(36, 55, 70);">​-----</span></h5>
<h5 align="left"><span style="color: rgb(36, 55, 70);"><strong>How do I claim holiday pay if I have not accrued enough holiday balance?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">We can only arrange payment of your holiday from your holiday balance which is shown on your pay slip each week.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">Please remember it is your responsibility to claim your holiday pay.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">​</span></p>
<p><a class="secondaryBtn" href="https://www.gov.uk/holiday-entitlement-rights/holiday-pay-the-basics" target="_blank" rel="noopener">find out more | www.gov.uk</a></p>
<p><a class="secondaryBtn" href="/get-in-touch/" target="_blank" rel="noopener">If you need anything else please get in touch</a></p>
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Holiday pay for PAYE agency workers

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<h5 align="left"><span style="color: rgb(36, 55, 70);"><strong>Do you need my P45?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">To ensure that your tax code and tax deductions are accurate you should supply us with a P45 issued by your previous employer as soon as possible. A P45 is a running statement of pay and tax deducted in any financial year which runs from 6th April of one year and ends on the 5th April the next.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">If you do not have a P45 please complete and return a Starters Checklist form.</span></p>
<h5 align="left"><span style="color: rgb(36, 55, 70);">-----</span></h5>
<h5 align="left"><span style="color: rgb(36, 55, 70);">​<strong>How much TAX will I pay each week?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">Your tax deduction depends on your tax code - found on your P45. If you have a P45 from your previous employer you must send it to handle immediately.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">If you do not have a P45 from your previous employer handle will provide you with a HMRC Starter Checklist to sign. You will need to declare your working status by ticking one of three statements which will determine which tax code handle must apply. This form is then sent to HM Revenue and Customs to update your work history. They will also contact us if your tax code changes.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">If you do not have a P45 and do not complete a HMRC Starter Checklist you will be placed on the tax code OT, which means that you will pay tax on all of your earnings.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">This will probably result in you paying more tax than you need to.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">Further information on this subject can be found at&nbsp;<a style="color: rgb(36, 55, 70);" href="http://www.hmrc.gov.uk/" target="_blank" rel="noopener">www.hmrc.gov.uk</a></span></p>
<h5 align="left"><span style="color: rgb(36, 55, 70);">-----</span></h5>
<h5 align="left"><span style="color: rgb(36, 55, 70);"><strong>I think I am paying too much TAX what should I do?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">You can contact the Payroll team at handle and we can check your records and offer advice. Alternatively you can contact the Tax Office Employees&rsquo; Helpline on Tel: 0845 300 0627. You will need to have handle&rsquo;s PAYE reference number and your National Insurance number handy, as the tax office uses this as a reference number for you.</span></p>
<h5 align="left"><span style="color: rgb(36, 55, 70);">-----</span></h5>
<h5 align="left"><span style="color: rgb(36, 55, 70);"><strong>NI Number &ndash; I do not have one, how does this affect my pay?</strong></span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">Not having a National Insurance number has no effect on the statutory deductions taken from your salary each week. Both tax and National Insurance contributions will be deducted.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">The effect of not having an NI number is that the deductions taken from your salary will not find their way to your National Insurance record, as your number is your own unique identification. This could affect your statutory benefits e.g.&nbsp; Jobseeker&rsquo;s Allowance, Maternity Allowance, State Pension etc.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">You must therefore make every effort to obtain an NI number and notify us as soon as possible. Even if you are no longer temping for us when you receive your NI number it is still in your interest to let us have it.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">To obtain a National Insurance number if you do not have one call the Jobcentre Plus application line on: 0345 600 0643.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">If you already have a National Insurance number and lost it, you should&nbsp;fill in form CA5403 or contact the helpline.</span></p>
<p align="left"><span style="color: rgb(36, 55, 70);">​</span></p>
<p><a class="secondaryBtn" href="/get-in-touch/" target="_blank" rel="noopener">If you need anything else please get in touch</a></p>
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Tax and national insurance for PAYE agency workers

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<h5 align="left"><span style="color: rgb(36, 55, 70);">Pay includes basic pay plus any overtime, payment for annual leave bonuses or commission payments directly linked to the quality or quantity of the work done by an agency worker and vouchers or stamps with a monetary value.</span></h5>
<p align="left"><span style="color: rgb(36, 55, 70);">From day one of a booking you will be entitled to access to certain facilities and information provided by the hirer. These can include access to job vacancies, canteens, childcare and transport. These Day 1 rights will be confirmed at the time of your booking and can vary.</span></p>
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<h5 align="left"><span style="color: rgb(36, 55, 70);">Equal treatment applies to basic working and employment conditions and covers:</span></h5>
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<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Duration of working time</span></p>
</li>
<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Overtime</span></p>
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<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Breaks</span></p>
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<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Rest periods</span></p>
</li>
<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Night work</span></p>
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<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Holidays</span></p>
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<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Public holidays</span></p>
</li>
<li style="color: rgb(36, 55, 70);">
<p><span style="color: rgb(36, 55, 70);">Pay</span></p>
</li>
</ul>
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<p><a class="secondaryBtn" href="/get-in-touch/" target="_blank" rel="noopener">If you need anything else please get in touch</a>​</p>
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Agency worker regulations for PAYE agency workers

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