3 days ago
Concierge Manager - Delegate Sales
£33000.00 - £35000.00 per annum + OTE £50,000+
Our client is a leading events business delivering high-profile conferences across the life sciences sector, and they are looking for a driven and ambitious Concierge Manager to join their growing team. £33,000-£35,000 based on experience + OTE £50,000+ South West London | Hybrid Sector: B2B Events / Life Sciences The Concierge Manager will be responsible for managing a premium meeting service for key sponsors, connecting them with relevant senior decision-makers across biotech, pharma, healthcare, academia and investment. This is a highly relationship-focused and commercially driven role, combining sales, account management, research and event networking. The successful candidate will act as the main point of contact for sponsors, understanding their objectives and ensuring they are connected with the right people before and during the event. The RoleManage relationships with a portfolio of Gold and Platinum sponsors, acting as their key point of contact throughout the event cycleOnboard sponsors, understand their objectives and build targeted attendee wishlistsResearch relevant companies and senior decision-makers to identify strong potential matchesWork closely with Audience Development and Sponsorship teams to source and engage target contactsCoordinate and book high-quality meetings between sponsors and relevant attendeesManage meeting schedules through the event networking platform, ensuring meetings are strategically planned around the conference agendaSupport sponsors with additional meeting requests and introductions in the run-up to and during eventsMaintain accurate CRM and event data across Salesforce and internal systemsMonitor meeting fulfilment and sponsor satisfaction, identifying opportunities to improve the serviceBuild strong relationships that support sponsor retention, renewals and future upsell opportunitiesWork cross-functionally with Sales, Marketing, Audience Development and Operations teamsAbout You Our client is looking for someone who is super driven, motivated and commercially minded, with strong relationship-building skills and a genuine passion for delivering an exceptional client experience. Ideally, the successful candidate will have:1+ years' sales experience within the events/conferences industryExperience in B2B sales, account management, client services or relationship managementA proven ability to build and maintain strong client relationshipsExcellent organisation skills and the ability to manage multiple accounts and deadlinesConfidence communicating with senior stakeholders and decision-makersStrong research and prospecting skillsExperience using CRM systems such as SalesforceA proactive, resilient and solutions-focused approachStrong commercial awareness and a genuine desire to achieve targetsExcellent communication and stakeholder management skillsLife sciences experience is desirable but not essential, our client is primarily looking for someone with strong events sales experience who is hungry to succeed. The Person This role would suit someone who is ambitious, highly organised and motivated by delivering results. The successful candidate will be comfortable managing multiple priorities, building relationships with senior sponsors and taking ownership of the process from initial onboarding through to the event. They will be proactive, detail-focused and commercially aware, with the confidence to pick up the phone, chase opportunities and ensure sponsors receive the highest possible level of service. In return, this is a great opportunity to join a growing events business, work across established international conferences and develop within a highly commercial environment. Apply below today to proceed your application to the next stage! Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.