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Head of Sales, Ticketing and Insight

  • Location: London
  • Salary: Negotiable
  • Job Type:Permanent

Posted 12 months ago


Head of Sales, Ticketing, and Insight

Salary DOE

ASAP Start

Handle Recruitment are thrilled to be partnering with one of the leading advertising and marketing agencies in the creative sectors with a key focus on Entertainment, Culture and Arts to source an experienced Head of Sales, Ticketing, and Insight. We are looking for a dedicated senior candidate to lead and oversee the day to day running of the department whilst playing a vital part within the business to develop and maintain relationships with key clients, analyse client data regarding audiences, sales, targets, advertising campaigns and collaborate with a variety of teams. A truly unique opportunity to join one of the biggest names in the business!

Key responsibilities will include:

  • Develop client recommendations based on data-driven insights that achieve their business objectives.
  • Analyse and present marketplace data and advertising campaign impact.
  • Provide exceptional service to clients and maintain strong partnerships across a portfolio of accounts.
  • Work collaboratively with the Head of Data to manage and develop agency data visualisation tools and solutions.
  • Analyse client data regarding audiences, sales, targets, and advertising campaigns.
  • Create revenue trackers, forecasts, targets, and benchmarks.
  • Oversee the daily workflow and management of the department.
  • Promote best practices within the department by taking responsibility for staff training and development.
  • Support other teams with insights to develop marketing strategies, media buying, and promotions.
  • Collate combine third-party data sources on client's competitive landscape.
  • Identify and utilise new external data sources to understand customer behaviour.
  • Deliver clear, evidence-based recommendations that align with client business objectives.
  • Present analyses verbally, in writing, and using data visualisation.
  • Ensure the smooth day-to-day operations of the department.
  • Exhibit exemplary values and conduct as a senior member of the company.
  • Provide weekly progress reports to the Managing Director.
  • Manage the distribution of resources across the team to achieve optimal results and efficiency.
  • Research the impact of advertising on sales performance.
  • Deliver timely insights to colleagues and clients on how their product is selling in market against its competitors.

The ideal candidate will have:

  • Experience in data visualisation tools such as Tableau, Microsoft BI.
  • Exceptional ability to present data, recommendations, and strategies clearly to senior stakeholders.
  • A demonstrable enthusiasm for theatre, museums, galleries, or live entertainment.
  • Proficient in Microsoft Excel.
  • Advance skills in data analysis tools like SQL, Python, Alteryx.
  • Considerable experience in pricing optimisation, data-driven decision making, and revenue management.
  • Significant experience in ticketing, live entertainment marketing or box offices

Along with extensive hands-on experience in the ticketing and arts and culture sectors, we are looking for a highly analytic thinker, talented relationship builder and resilient team player who is adaptable to change and able to prioritise competing demands in a positively challenging and dynamic environment.

If your experience matches the requirements above and you're interested in finding out more about this exciting opportunity, please apply now! Email hannah.johnstone@handle.co.uk with a CV to apply!

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.