Join a leading creative media technology company producing large-scale graphics, video content, and immersive experiences for live music tours, festivals, art installations, and theatrical productions seen by millions worldwide.
Role Responsibilities:
Configure, maintain, and troubleshoot hardware and media systems
Organise hardware assets and manage operating system licenses
Perform scheduled preventative maintenance on all systems
Manage Level 3 switches and document network topology
Standardise workstation rollouts and maintain virtual machines
Research and test new technologies, conduct Proof of Concept trials, and recommend hardware upgrades
Support media playback servers, VR systems, large-format displays, projection mapping, and other production technology
Skills & Experience:
Experience in technical/support roles, ideally in media, creative, or SME environments
Strong understanding of iSCSI, TCP/IP, NAS/SAN architectures, computer hardware builds, and network topology
Excellent troubleshooting and independent problem-solving skills
Experience rolling out workstations and maintaining virtual machines
Exposure to VR systems, large-format screens, projection mapping, media playback servers, video codecs, colour space, Python, AWS, or cybersecurity is a plus
Collaborative, with strong communication and stakeholder management skills
Schedule & Location:
Full-time, on-site in central London, Monday to Friday
Occasional international travel to support shows and installations
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.