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Operations Manager - Exhibitions

  • Location: London
  • Salary: Up to £38000 per annum per year
  • Job Type:Contract

Posted about 1 month ago

  • Sector: Careers in media & events
  • Contact: Andrea Pell
  • Contact Email: andrea.pell@handle.co.uk
  • Duration: 6 Months
  • Expiry Date: 18 February 2022
  • Job Ref: BBBH94409

Job Title: Operations Manager (Exhibitions)

Industry: Events

Salary: Up to £38k

Contract Type: Temporary (6 months)

Our client is looking for an experienced event operations professional to manage the end-to end delivery of two large scale exhibitions.

KEY ACCOUNTABILITIES:

- To work with the Event Director and key stakeholders to understand the needs of the events, its visitor and exhibitor profile, and to deliver an exceptional product based on these needs.

- To outline costings, ensuring these are adhered to throughout the show cycle: managing operations budgets to ensure year-round accurate reporting, capturing changes as required by event development, and compiling regular budget updates for the Event Director.

- To advise Event Director on any operational issues, presenting solutions where possible, to ensure the smooth running of the events.

- To take real ownership of each event and meticulously plan to ensure all elements are organised on time and within budget, collaborating with the wider show team.

- To establish operational procedures and implement/adapt systems to support overall show and conference planning, including creation of production schedules and overseeing exhibitor manual content, production and platform.

- To have an excellent understanding of current health and safety regulations in order to create and maintain a safety policy to which all stakeholders should adhere, contracting external expertise as necessary.

- To successfully interpret marketing collateral and to understand the visitor profile of an event to enable successful delivery of visitor attractions and signage

- To deliver sponsor areas based on their specifications, balancing show budget and sponsor requirements

- To manage events onsite to oversee operational delivery

- To organise staffing of events both through internal and external resource (security, hosting, safety management) to ensure the event runs smoothly and is sufficiently resourced

- As appropriate, to assist with supplier appointment and negotiation to ensure best value in procuring services

- To manage supplier relationships, communicating show dates and details to contractors and stakeholders to ensure services are supplied in a timely and appropriate manner, and to ensure contracted suppliers adhere to the terms of their SLAs

- To plan the resource on each event to ensure that it can be organised on time, determining and upholding deadlines throughout the show cycle

- To ensure operations team members are working to their schedules leading to timely organisation of key elements

- Staff housekeeping (managing & tracking holidays and lieu time, and discipline)

- As appropriate, to deputise for the operations team in their absence to ensure continuity of service

BEHAVIOURS AND KNOWLEDGE:

- Experience delivering B2B exhibitions and conferences.

- Valid IOSH certification

- Experience working at exhibition and international convention centres, ideally Excel London

- Experience developing and maintaining exhibition floor plans.

- Experience of delivering successful virtual events

- Ability to manage event timelines and deliverables

- Line management experience

- To display effective people and stakeholder management skills and to be confident in communicating on all levels, with both internal and external stakeholders

- Experience in exhibition operations, demonstrating an understanding of the key considerations, priorities and challenges associated with delivering a successful event

- Negotiation/influencing skills, which maximise opportunities through supplier contracts/rates

- Demonstrate prioritisation and time management skills, through delivery of multiple activities and events, whilst managing conflicting deadlines

- Financial acumen and budgeting skills

- Excellent attention to detail to ensure financial accuracy in reporting costs and seamless operational delivery of events

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.