Manager, Member Relations

  Manager, Commercial Partnerships The Opportunity: The Manager, Commercial Partnerships role is suited to an enthusiastic digital music professional with demonstrable experience in partnerships, business development and/or marketing roles within digital music companies, record labels, distributors/aggregators, or artist and label services businesses. Merlin's Commercial Partnerships team leads the day-to-day management of relationships with global digital music partners across streaming, UGC, social music, and emerging technologies. Working closely with Business Affairs/Legal and member-facing teams, and maintaining a strategic view of the marketplace, the successful candidate will play a key role in managing relationships with existing partners, engaging early with new partners, and maximising opportunities to drive commercial value from Merlin's best-in-class deals. Position Status, Location, and Reporting: Merlin operates a distributed work model, with our global team primarily working remotely. This is a full time role based in either London or New York, reporting to the Director, Commercial Partnerships. Key Responsibilities: Lead day-to-day communications with and support for a subset of Merlin's existing and prospective digital music service partners to maximise opportunities to drive commercial value for Merlin member and partner companies. Support senior Commercial Partnerships executives in the management of key partner relationships, including gaining insights into partner developments and advocating for the needs and priorities of Merlin and its member companies. Collaborate closely and communicate effectively with relevant internal stakeholders across Business Affairs/Legal, Partnership Operations, Global Membership Development, Member Relations and Business Analytics and Insights to support performance, development, and revenue growth across different platforms, products, tiers and business models. Maintain a strong working knowledge of, and effectively communicate, the complexities of commercial deal terms, content operations and integrations, pitching and marketing opportunities, reporting and data insights, tools and broader market trends and developments. Balance strategic thinking with the practical needs of multiple stakeholders in a fast-paced environment. Actively contribute toward improving processes and developing scalable solutions. Pursue professional development opportunities, represent the company at industry conferences and events, and be adaptable as the role and organisation evolve. Required Experience, Skills and Abilities: 3+ years of experience within digital music companies, record labels, distributors/aggregators or artist/label services companies. Strong understanding of the digital music industry, including music distribution, the digital music supply chain and the tools and opportunities available via digital platforms. Excellent verbal and written communication skills, with strong commercial awareness, discretion, and the ability to concisely advise senior management. Exceptional interpersonal skills, with a proven ability to foster strong commercial relationships and adapt communication styles to diverse stakeholders. Ability to collaborate effectively across functional areas and build strong internal relationships. Demonstrate strong commercial sensibility and awareness. Strategic mindset, with the ability to shift between different modes of thinking and manage multiple priorities effectively. Detail and process oriented, with high integrity and strong organisational skills. Strong analytical skills, using data and market insights to inform decision-making. Comfortable prioritising multiple issues and working under pressure. Passion for music, technology, and supporting independent rights holders. Proficiency with Microsoft Office, Google Workspace, Airtable and familiarity with data and task management tools. Established network of contacts across independent music companies and digital service partners. Compensation: A competitive salary, incentive, and benefits package will be offered, commensurate with the role and the relevant experience of the hire. Equal Opportunity and Diversity, Equity & Inclusion: Merlin is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Further, the company strives to create a diverse, welcoming, equitable and inclusive environment for all applicants, employees, member companies and partners. The Company: Merlin provides independents the means to control their digital business in direct partnerships with leading digital music services. Merlin is a member led, music focused organization providing digital music licensing for independents across the globe. Members benefit from Merlin's premium deals, but work directly with key digital partners. Our membership consists of independent labels, distributors, and other rights-holders, representing tens of thousands of labels and hundreds of thousands of artists from every country in the world. Merlin's approach has enabled our membership to grow to represent 15% of the global market share. Merlin's membership includes independents such as Absolute Label Services, Amuse, Armada Music, AudioSalad, Better Noise Music, Casete, Curb, Domino Recording Co, Epitaph Records, Exceleration, Hopeless Records, IDOL, Kontor New Media, Mad Decent, Measurable Accurate Digital Solutions, Mills Records, MNRK, Mushroom Music, Nettwerk Music Group, Ninja Tune, Redeye, Republic of Music, Revelator, Secret City, Secretly, Stones Throw, Starbase, Sub Pop, Warp, Zebralution and hundreds more. Merlin has deals with nearly 40 digital services, including partners like Apple, Audiomack, AWA, Boomplay, Canva, Deezer, JioSaavn, KKBox, Meta, NetEase, Pandora, Peloton, Snap, SoundCloud, Spotify, Tencent, Twitch, Vevo, YouTube, and many other global, regional and strategic partners, as well as being in conversations with dozens more.Merlin has team resources in London, New York, Berlin, North Carolina and Tokyo. To apply, please send your CV to hannah.keighley@handle.co.uk Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

We're partnering with a leading global media and entertainment brand, looking for a Content Planning Analyst to join their EMEA team on an initial 3-month contract. This is a unique opportunity to work at the heart of a high-profile direct-to-consumer streaming business, supporting strategic decisions around content investment, performance, and growth across the EMEA region.The purpose of this role is to evaluate content performance and investment efficiency across original productions and acquisitions. Working closely with cross-functional teams, you will deliver data-driven insights that directly influence content strategy, greenlighting decisions, and long-term planning.Key Responsibilities:Build and maintain financial models to support content greenlighting, renewals, and acquisitionsConduct valuation analysis and scenario modelling for local original and acquired contentAnalyse content performance data to identify key drivers and optimisation opportunitiesProcess and interpret complex datasets from multiple sourcesEvaluate trends in content consumption and performance across content slatesDeliver actionable insights to inform business decisionsSupport the development of annual strategic reviews and long-term financial plansConduct sensitivity analysis to guide content investment strategiesMonitor market trends, competitor activity, and consumer behaviourAssist in evaluating commercial partnerships and licensing opportunitiesPrepare and present clear, insightful materials for senior stakeholdersKey Requirements:Experience in content strategy, content planning, research, or analysis within a streaming platform, media organisation, production company, OR a strategy, business development, or finance function within mediaStrong analytical and financial modelling capabilities is essentialProven ability to multi-task and deliver high-quality work under tight deadlinesConfident communicator, comfortable engaging with senior stakeholdersStrong interest in the media and entertainment industryHandle Recruitment is acting as an Employment Business in relation to this vacancy.

Temp - 8 Weeks, Immediate Start3 days a week - all onsite in the West London OfficeMonday, Tuesday, and Thursday We're looking for a commercially savvy Affiliate Sales Executive to join us on an 8-week temporary contract, working across high-traffic household brands.This role is perfect for someone who thrives on inbound opportunities-you'll be handling a strong pipeline of incoming leads and focusing on upselling content-led commercial opportunities to maximise revenue. Key Responsibilities:Manage a high volume of incoming affiliate and commercial leadsUpsell and package content opportunities across main publicationsBuild strong relationships with partners and clientsIdentify revenue opportunities within existing enquiriesCollaborate with internal teams to deliver campaigns smoothlyTrack performance and contribute to revenue reporting What We're Looking For:Experience in affiliate sales, digital media sales, or content partnershipsStrong commercial instinct with a focus on upselling and revenue growthConfident communicator who can quickly build rapport with clientsAble to work at pace and manage multiple inbound enquiriesAvailable to start immediately Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Temp - 8 Weeks, Immediate Start3 days a week - all onsite in the West London OfficeMonday, Tuesday, and Thursday We're looking for a commercially savvy Affiliate Sales Executive to join us on an 8-week temporary contract, working across high-traffic household brands.This role is perfect for someone who thrives on inbound opportunities-you'll be handling a strong pipeline of incoming leads and focusing on upselling content-led commercial opportunities to maximise revenue. Key Responsibilities:Manage a high volume of incoming affiliate and commercial leadsUpsell and package content opportunities across main publicationsBuild strong relationships with partners and clientsIdentify revenue opportunities within existing enquiriesCollaborate with internal teams to deliver campaigns smoothlyTrack performance and contribute to revenue reporting What We're Looking For:Experience in affiliate sales, digital media sales, or content partnershipsStrong commercial instinct with a focus on upselling and revenue growthConfident communicator who can quickly build rapport with clientsAble to work at pace and manage multiple inbound enquiriesAvailable to start immediately Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

FP&A Analyst - TV and Film Location: West London (with international exposure)Salary: Competitive + benefits The Opportunity: We're looking for a commercially minded FP&A Analyst to join a dynamic, fast-paced business operating across multiple international territories. This is a hands-on role at the heart of decision-making, where you'll play a key part in embedding driver-based planning, enhancing reporting, and delivering high-quality financial insight. The Successful candidate will take ownership of monthly reporting, support budgeting and forecasting cycles, and partner closely with Commercial, Production and Marketing teams to drive performance, improve margins, and support strategic decision-making. Key Responsibilities: Lead and support budgeting, annual planning and quarterly reforecast cycles across key business areas Prepare and deliver monthly management reports, including variance analysis and clear, concise commentary for senior stakeholders Build, maintain and enhance financial models (driver-based, scenario and sensitivity analysis) across revenue, margin, cash flow and investment cases Partner with Commercial, Marketing and Production teams to track performance, campaign spend, sales and project profitability across all territories Support month-end close processes, ensuring accuracy, integrity and reconciliation of financial data Prepare consolidated forecasts and board-level reporting packs (including KPI dashboards and monthly flash reports) Support M&A and investment analysis, including due diligence and preparation of data packs for investment committees Own key components of rolling forecasts, ensuring robust, audit-ready documentation Drive continuous improvement in processes and reporting automation (Excel optimisation, BI tools, ETL enhancements) Deliver ad hoc analysis and present actionable insights to senior stakeholders Accurate and timely monthly management packs and KPI dashboards Fully functional driver-based models, including scenario planning tools used in decision-making Documented and streamlined month-end and forecasting processes Strong commercial partnerships with key operational teams (e.g. Production, Commercial) Identification and implementation of automation improvements to reduce manual reporting The candidate: Qualified accountant (ACA, ACCA, CIMA or equivalent) Experience in FP&A, commercial finance or corporate finance Strong financial modelling and advanced Excel skills (driver-based modelling essential) Proven experience in budgeting, forecasting, variance analysis and executive reporting Experience with BI tools (Power BI, Tableau, Looker) and ERP systems is advantageous High attention to detail with a strong focus on data integrity and controls Commercially astute, proactive and naturally curious Strong communicator, able to translate financial data into clear insights Collaborative, with the ability to influence stakeholders across functions Comfortable working in a fast-paced environment with tight deadlines and competing priorities Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

We're looking for a career Synopsis Writer (Polish) to join a world-leading TV and streaming platform. You'll bring solid knowledge of the European and UK media markets, along with experience writing short-form or synopsis copy and a real passion for film and television. This role is perfect if you love great stories and content, enjoy playing with language, and thrives in collaborative creative environments. You'll be a skilled Synopsis Writer with a strong understanding of the media and entertainment world in the UK and Poland and broader European regions. You'll need to share examples of short-form or synopsis writing that show off your flair and ability to hook readers. Please note! For this role you must be fluent in Polish and English - if that isn't you unfortunately, we won't be able to consider your application for this role. Day-to-Day: Write synopses about Polish CCE movies and TV shows in English. You'll cover everything from the latest reality TV show to a high-budget historical drama series or pitch-perfect rom com. Create and adapt product copy (e.g., collection names, rows, emails, push notifications) in both English and Polish, while reviewing Polish content for quality and local relevance. Collaborate with an Editorial Writer to align with briefs, applying editorial standards to produce accurate, inclusive, and engaging synopses tailored to diverse audiences. Requirements: Full high-level working proficiency in English - must meet this requirement! Full native proficiency in Polish - must meet this requirement! Excellent writing and editing skills in Polish and English. Experience writing synopses for streamers and broadcasters. We are looking for a career Synopsis writer! Deep knowledge of Polish culture and the Polish entertainment landscape. Experience writing other short-form Product copy or taglines. Mastery of AP style and attention to detail! Eagerness to embrace a culture of candid feedback What else? This is a remote first role. You need to be based in the UK and happy to travel to London/ other EU offices on occasion for staff meetings. 6-month temporary contract. £45 - £50 / hour + Holiday Pay (PAYE). Based on experience. Start asap - need to be available within a 2 week or less notice. If you're interested and your experience aligns with the above criteria please apply now and email maddy.laing@handle.co.uk As a reminder, for this role you must be fluent in Polish and English - if that isn't you unfortunately, we won't be able to consider your application for this role.   Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Interim Audit and Internal Controls Specialist needed for a hugely popular consumer brand. Working closely with the Senior Finance Manager and various other divisions, the successful candidate will be tasked with driving improvements across the controls and statutory audit division. My client is looking for a newly qualified candidate coming straight from a top 10 audit team! Key responsibilities: Build trusted relationships with various divisions to improve the control environment Assist with the planning of the controls testing timeline Create and implement key metrics to monitor ongoing performance of the controls within the tooling, identification of risks, non-compliance and areas of improvement Take the lead on Group and external audit engagement, managing audit risks, resources and timelines to ensure a robust and efficient Group and external audit process Monitoring of compliance and controls Act as a Business Partner to key stakeholders and highlight issues with existing processes Ad-hoc project work   Candidate Requirements: Qualified Accountant - ACA, ACCA or International Equivalent Previous experience with internal audit and controls Good knowledge of SOX Proficiency in Netsuite (ERP), Microsoft Office including Word, Powerpoint and Excel Proven ability to liaise with a number of stakeholders   Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.