posted 2 hours ago
Sales Manager
£50,000 - £60,000 per annum + commission
We are looking for a strong Business Development Manager with a proven background in managed services to help grow our clients business, develop new opportunities, and build long-term client relationships.The Business Development Manager will be responsible for identifying, developing and closing new managed services opportunities, while also helping to grow relationships with existing clients.This is not a high-volume, transactional sales role. We are looking for someone who can understand a client's business, uncover operational and security challenges, and position managed services as a long-term strategic solution.The role will include:
Identifying and developing new business opportunities within the creative, media, production and professional services sectors.
Building relationships with decision-makers including business owners, operations directors, production heads, IT managers and finance leads.
Selling managed services, IT support, device management, security services, Microsoft 365 and Google Workspace management.
Developing a strong pipeline of qualified prospects and managing opportunities through the sales cycle.
Understanding client requirements and working with the technical team to shape appropriate solutions.
Preparing proposals, service descriptions and commercial offers.
Presenting our services clearly and credibly to prospective clients.
Maintaining accurate CRM records, sales forecasts and activity reporting.
Attending industry events, networking opportunities and relevant creative-sector gatherings.
Helping refine our sales messaging, target markets and service packaging.
Supporting account growth with existing clients where appropriate.
Who we are looking for:
Proven track record in business development, ideally within an MSP, IT services provider, cyber security provider, SaaS business or technology consultancy.
Be comfortable selling services that require trust, technical credibility and long-term client commitment. You do not need to be deeply technical, but you must be able to understand client challenges and communicate confidently with both business and technical stakeholders.
A demonstrable track record of selling managed services, IT support, cyber security, cloud services or similar recurring technology services.
Experience developing new business from prospecting through to close.
Strong understanding of the MSP model, including recurring revenue, SLAs, onboarding, account management and long-term client retention.
Ability to identify client pain points around support, security, device management, collaboration tools and compliance.
Experience selling to SMEs or mid-sized organisations.
Strong communication, presentation and relationship-building skills.
Good commercial awareness and confidence discussing pricing, contracts and service value.
Ability to manage a pipeline and work independently.
A consultative, non-pushy sales style.
The following would be advantageous:
Existing contacts within the creative, media, production, advertising, VFX, post-production or photography sectors.
Experience selling into Apple/macOS-heavy environments.
Familiarity with Microsoft 365, Google Workspace, endpoint management, MDM, cyber security, backup, networking or cloud storage.
Understanding of creative workflows, including video post-production, colour grading, production storage, remote collaboration or content security.
Experience selling security services such as endpoint protection, vulnerability management, email security, firewall management or compliance-focused services.
Knowledge of tools such as Addigy, Jamf, Microsoft Intune, Fortinet, SentinelOne, Google Workspace or Microsoft 365.
We are looking for someone who is:
Credible, professional and commercially minded.
Comfortable speaking to creative businesses as well as technical stakeholders.
Curious and able to ask good questions.
Organised and self-motivated.
Relationship-led rather than purely target-led.
Able to explain technical services in plain English.
Resilient, proactive and comfortable building opportunities from scratch.
Honest about what clients need, rather than simply selling whatever is easiest.
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.