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Customer Support Agent (Evening Shift) - Sports Event

Location
London
Salary
Up to £14.80 per hour + holiday pay
Sector
Business Support Jobs
Type
Hybrid
Contract Type
Temporary
Job Ref
BBBH113551
Posted
Jun 10, 2026
Expiry
Jul 8, 2026
apply now

Customer Support Agents (Tempory - 5 weeks)
World Cup Project | London
Evening Shift

Want to be part of one of the biggest sporting events in the world?

We're recruiting Customer Service Temps to support a major client during the World Cup, helping fans and guests with ticketing and event-related queries.

If you thrive in a fast-moving environment, and enjoy helping people solve problems, we'd love to hear from you.

What you'll be doing

  • Supporting customers with ticketing and guest management queries
  • Assisting fans and stakeholders via email, phone and digital channels
  • Resolving booking, access and event-related questions
  • Providing an exceptional customer experience during a high-profile global sporting event
  • Escalating complex cases where needed

We're looking for

  • Previous experience in customer service, contact centres, hospitality, events or ticketing
  • Strong communication and problem-solving skills
  • Comfortable working in a fast-paced, high-volume environment
  • Confident using customer systems and managing multiple queries

Why join?

⚽ Be part of a global sporting event
🌍 Use your language skills every day
🎟 Support fans during a once-in-a-generation experience
🚀 Gain experience with a leading sports and entertainment environment

Contract: Temporary / seasonal
Start Date: Beginning of June
Duration: 5 weeks roughly
Location: London

Please not: You must be immediately available

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

apply now
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Rebecca Ramsden
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